About Shannon
Shannon Williams
News Editor
Shannon is an experienced journalist and editor with a strong interest in technology and the digital world. Her career spans a wide range of sectors, including tech, politics, tourism, transport and climate change, where she brings a sharp editorial eye and an ability to translate complex issues into clear, engaging stories.
Stories by Shannon - Page 86
NZ retailers urged to prioritise CX over tech advances
Thu, 25th Apr 2024
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cx
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martech
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commerce systems
eCommerce retailers should prioritise improving customer experience over merely pursuing tech advances, according to Convergence.
Firms outsource new email security measures implementation
Thu, 25th Apr 2024
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phishing
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email security
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risk & compliance
Most firms struggle with email security protocols rolled out by Google and Yahoo, with over half opting to outsource compliance measures.
Cognizant & Microsoft deepen partnership to democratise GenAI
Thu, 25th Apr 2024
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edutech
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cx
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martech
Cognizant and Microsoft enhance partnership to bring Microsoft's generative AI, including the 365 Copilot tool, to millions.
Cornerstone eases growth challenges for mid-sized firms with new platform
Thu, 25th Apr 2024
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ai
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education, learning & training
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onboarding
Cornerstone Learning Fundamentals launched to address major growth obstacles for mid-sized firms such as staff and skill shortages.
IT leaders leaning on outsourcing for DMARC implementation
Thu, 25th Apr 2024
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phishing
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advanced persistent threat protection
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email security
Majority of IT decision-makers lacking resources and expertise to implement DMARC email authentication protocol prefer outsourcing.
Sembo unveils AI multi-destination travel booking assistant
Thu, 25th Apr 2024
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ai
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agentic ai
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ux
Nordic digital travel agency, Sembo, launches the world's first AI-powered multi-destination travel booking assistant.
BeyondTrust lauded as a leader in Identity Threat Detection
Thu, 25th Apr 2024
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semiconductors
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socs
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iam
BeyondTrust achieves recognition as a key player in Identity Threat Detection and Response (ITDR), topping the 2024 KuppingerCole Analysts AG Leadership Compass with its Identity Security Insights solution.
TeamViewer & Manhattan Associates team up for warehouse digitisation
Thu, 25th Apr 2024
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digital transformation
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supply chain
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ar, vr & metaverse
TeamViewer strategically allies with Manhattan Associates to digitalise global warehouse operations, utilising advanced vision picking tech for increased accuracy and efficiency.
Smart card market projected to reach $24.2bn by 2034
Thu, 25th Apr 2024
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uc
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data analytics
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encryption
The global powered smart card market is forecast to surge to $24.2bn by 2034, driven by enhanced functionality and advanced security features.
NetApp 2024 report uncovers 'disrupt or die' era powered by AI
Thu, 25th Apr 2024
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ai
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cybersecurity
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netapp
NetApp's 2024 Cloud Complexity Report reveals a global 'disrupt or die' era powered by AI, highlighting a distinct divide between AI leaders and laggards.
Global tech firms boost human-centred design investment
Thu, 25th Apr 2024
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investment
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progress
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accessibility
Over half of global tech firms plan to up investment in user-friendly software design amid increasing importance of digital accessibility.
Basware unveils AI-powered solution to combat invoice fraud
Thu, 25th Apr 2024
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ai
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accounts payable
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fraud
Basware has launched an AI-based solution, AP Protect, aimed at helping companies shield from invoice fraud and errors.
ANZ senior leaders caution over cybersecurity, global figures differ
Thu, 25th Apr 2024
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cybersecurity
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cyber risk
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organisational culture
New research reveals Australian and New Zealand senior leaders express deep concerns over managing cybersecurity risks and economic uncertainty.
Ransomware activity spikes 20%, hospitals now in crosshairs
Thu, 25th Apr 2024
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ransomware
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healthtech
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cybercrime
Ransomware victims surge nearly 20% YoY in Q1 2024, with active ransomware groups increasing by 55% despite law enforcement efforts.
SAS expands managed services portfolio to Amazon Web Services
Fri, 19th Apr 2024
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hyperscale
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public cloud
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partner programmes
SAS broadens its SAS-hosted managed services to include AWS, offering customers vast deployment, management options, and installation support.
SAS to launch new AI tools & advisory service for better governance
Fri, 19th Apr 2024
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ai models
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transparency
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sas
SAS aims to boost AI confidence and transparency with the unveiling of model cards and an AI Governance Advisory service, designed to mitigate AI risk and utilisation issues.
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SAS Viya Workbench expands data & AI platform's capabilities
Fri, 19th Apr 2024
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saas
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martech
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ai
SAS broadens its data and AI platform, SAS Viya, introducing SAS Viya Workbench, a versatile on-demand compute environment.
Business leaders anxious over data security – report
Fri, 19th Apr 2024
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genai
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data privacy
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llms
Business leaders are uneasy about data privacy and security, raising concerns over lack of governance frameworks with regard to generative AI use.
SAS Viya leads GenAI market with boosts to productivity & efficiency
Fri, 19th Apr 2024
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cx
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martech
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supply chain
SAS Viya is making strides in GenAI, delivering tangible ROI through the proficient application of large language models, and boosting customer productivity and efficiency.
SAS Innovate unveils accessible AI models for industry-specific use
Fri, 19th Apr 2024
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supply chain
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genai
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llms
SAS has unveiled a new approach for organisations to tackle business challenges head-on with packaged AI models.