Consumer technology news from the future
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ComCom faces security breach from stolen computer equipment
The Commission was informed last week that more than 200 meeting and interview transcripts across a range of the Commission’s work were contained on computer equipment stolen in a burglary.
Commission warns Spark for misleading in-contract customers
The warning follows an investigation into representations Spark made on its website and in emails in August and September 2018.
Noel Leeming slapped with $200,000 fine for misrepresentation
“This prosecution related to multiple consumers in multiple locations. It was not isolated or ‘one off’ conduct.”
ComCom report leads to greater focus on telcos, online retail
The light is shining on confusing complexities and consumer complaints about online retail and telco marketing behaviours in the new report.
PB Tech fined $77k by District Court for ‘extensive failings’
The company plead guilty to charges brought by the ComCom, and was fined for failing to meet its duties under the Fair Trade Act when selling extended warranties.
ComCom warns online phone store for discount claims
Buy mobile has been warned for claiming discounts against retail prices it could not show proof for when asked.
Can you back up your marketing claims? ComCom campaign aims to help out
“The basic rule of thumb when it comes to advertising or making claims about products or services is ‘if you can’t back it up, don’t say it’.”
PB Tech raked over coals by ComCom for dodgy practices
PB Technologies has pleaded guilty for poor extended warranty practice and warned over bait advertising.
Apple warned by ComCom for misleading consumers
Apple is the latest tech company, after Noel Leeming and Smiths City, to get attention from the ComCom for unfair treatment of consumers.
Kiwi clothing brand under fire: ComCom warns businesses about "Made in NZ" claims
Clothing brand WORLD is under investigation by the Commerce Commission regarding the accuracy of its t-shirt labelling.
Mobile trader fines hit $1.56m with $330k for Mobile Shop
Auckland-based Mobile Shop pleaded guilty to 24 charges, 12 under the Fair Trading Act and 12 under the Credit Contracts and Consumer Finance Act.
Mobile trader charged and sentenced despite being liquidated
A mobile trader has been fined more than $100,000 despite going into liquidation in early 2017.
Telecommunications - NZ's most complained about industry, says ComCom
“Telecommunications continue to be the most complained about industry, with the number of complaints increasing by nearly a third on last year."
Four telcos warned about breaching Fair Trading Act by Commerce Commission
“The complexity and range of goods and services offered by the industry means consumers can be easily confused about product offerings."
Two year jail sentence for mobile trader
A mobile trader has been sentenced to two years in the first jail sentence handed down in a prosecution initiated by the Commerce Commission.
Highest penalties yet handed down to two mobile traders
Two mobile traders have been handed the stiffest penalties yet for breaching the CCCFA, with charges also brought against ninth mobile trader.
Vodafone pleads guilty to yet another Fair Trading Act breach
Vodafone New Zealand has now paid out more than $1.5 million in fines for Fair Trading Act breaches in the last five years alone.
Flexi Buy 'reckless', fined $50,000 following ComCom report
"The company had been entirely reckless in its dealings with members of the public."
NZ telco sector in ComCom spotlight
The Commerce Commission has released a report on unfair contract terms in the New Zealand telecommunications sector.
Court of Appeal rejects MTF Sportzone appeal over credit fees
The Court of Appeal has dismissed an appeal by Motor Trade Finance and Sportzone Motorcyles over breaches of the Credit Contracts & Consumer Finance A