FutureFive NZ - Apple solves iPhone 4 reception problem

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Apple solves iPhone 4 reception problem

Apple CEO Steve Jobs told a US press conference that the company will offer a free Bumper case to all iPhone 4 buyers as a way around the much-reported signal problems.

The company will now wait until September before taking any further action.

Jobs said that if you’ve already bought a bumper then you can get a free refund on your iPhone 4.

Here’s an FAQ about the situation:

Why is Apple doing this?

The iPhone 4 was redesigned. A steel band that runs around the phone acts as its antenna. Some people say calls disconnect when they accidentally cover a spot on the band with their bare hands. Apple says the phones don't need fixing, and people can easily avoid the problem by using a case.

Who gets a free case? How can I get mine?

Starting late next week, everyone who bought an iPhone 4 can go to Apple's website and sign up to get a free case in the mail. Apple can't make enough of its own $29 "Bumper" cases for everyone. It will add more cases to its selection and let people choose.

What if I already bought one?

People who already paid for a Bumper case can get a refund, though details on how to get it aren't immediately available. Those who bought cases made by companies other than Apple are not eligible for a refund.

How long will the free case offer last?

Through Sept. 30. The company will decide then whether to extend the offer.

What if I'm still not happy with my iPhone 4?

Apple will give you a full refund. People who bought their iPhones from AT&T can also get a full refund and break their contracts without penalty.


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