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Online Govt services a hit with Kiwis

25 Feb 2014

Online Government services are proving popular with Kiwi families, according to Internal Affairs Minister Peter Dunne.

By December, an average of 43.3% of measured government service transactions were happening online, up from 29 per cent in June 2012.

“New Zealanders are increasingly choosing to use Government services digitally,” Dunne says.

“The Government wants to improve New Zealanders’ ability to complete their transactions with government easily and where possible, online.

“It is measuring this through Better Public Services by aiming for an average of 70 per cent of New Zealanders’ most common transactions with government to be completed in a digital environment by 2017.”

The target is measured through ten key government services provided online including applying for a passport, filing an individual tax return, applying for Ministry of Social Development financial assistance, paying for vehicle licenses and applying for overseas visas.

“Good progress is being made but there is more work to do to ensure we integrate more Government services online,” Dunne adds.

“New Zealanders expect to be able to access more and more services from devices such as smart phones and iPads.”

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