Story image

Reports of cyberbullying flood new support service

31 May 17

Netsafe have received over 900 online bullying and harassment complaints since launching their reporting service six months ago. 
After being named as the agency to manage complaints under the Digital Communications Act, only a year ago, the organisation has noticed some misconceptions around their services.
Netsafe CE Martin Cocker says there have been two key misunderstandings, the first being that Netsafe can advocate for the complainant. He says the second is that the service stifles people’s rights. 
“The service is designed to protect everybody’s rights – to free speech and to participate online without being harassed and abused.
“Our role is to help both parties understand their rights and responsibilities under the Act, and to help resolve complaints without the need for cases to go through the District Court. During Netsafe’s process, any decision to remove, change or keep content online is entirely up to the parties involved.”

Complaint breakdown over the last six months:

  •  936 complaints
  • 17% from 10-15 year olds
  • 16% from 16-21 year olds
  • 36% from 22-40 year olds
  • 27% from 41-64 year olds
  • 61% from women
  • 36% from men
  • 3% from gender diverse people

Looking at these statistics, Netsafe says there is clear evidence digital communications can cause serious harm, and not just to children.
The Harmful Digital Communications Act was passed in 2015 in order to provide affordable and fast legal avenues for those seeking help around cyberbullying.
New Zealanders in need of help with online bullying, abuse and harassment have seven-day-a-week access to Netsafe’s services. 
Call 0508 NETSAFE or visit the Netsafe website.

Hands-on review: Having fun in Knowledge is Power: Decades and Chimparty
They don’t revolutionise social video gaming, but they are enjoyable enough to occupy you during a wet weekend. 
Kiwis losing $24.7mil to scam calls every year
The losses are almost five times higher compared to the same period last year, from reported losses alone.
Tile's Mate & Pro Bluetooth trackers land in NZ
If your car keys (or your tablet) have disappeared into the void at the back of the couch or if you left them somewhere in your car, retracing your steps to find them could be a thing of the past.
Government still stuck in the past? Not on GovTech's watch
What exactly is GovTech and what’s been happening in our capital city?
"Is this for real?" The reality of fraud against New Zealanders
Is this for real? More often than not these days it can be hard to tell, and it’s okay to be a bit suspicious, especially when it comes to fraud.
Hands-on review: The iPhone Xs
The iPhone Xs is a win that brought numerous new and exciting features to the market.
How much does your Amazon Prime Video subscription really get you?
For our NZ$8.90 per month, the average cost per title is US$0.00126 - but we only really get a choice of 416 TV shows and 4321 movies. Choice is a little bit limited compared to other countries.
Three ways to improve mental health support in the workplace
“Instead of scrambling into action after a crisis, employers need to be more proactive in supporting employees."