Technology news from the future
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Finding your bot’s voice in a world of conversational interfaces
Bots must be helpful and speak naturally if brands are to limit consumer frustrations and generally succeed in their conversational strategies.
DXC Technology rolls out new automated IT services platform
DXC claims the platform can offer companies a 65% reduction in business process transaction time with assisted Robotic Process Automation (RPA).
Exclusive: Is cybersecurity losing because it’s too profit-focused?
“Given their pay is never guaranteed, cybercriminals are outperforming the 'good guys' in many particular aspects only because they are 'hungry'."
A definitive look at whether AI is a job creator, enabler or destroyer
Katrin Ribant from Datorama takes a look at whether AI is going to blessing or a curse for the workforce.
Alibaba Cloud commits to EU with launch of 8 new products at MWC18
The Chinese giant announced the launch of the new products for Europe at MWC 18, stressing its commitment to the region for the future.
Huawei uses AI-powered smartphone to autonomously drive a car
The ‘RoadReader’ project pushes the boundaries of Huawei’s object recognition technology.
Kinetica accelerates Australian expansion with new partnerships
Kinetica partners with XENON, NVIDIA and IBM to deliver BI, AI, and deep learning solutions for A/NZ enterprise and government customers.
OVUM: Where are enterprises looking to really use AI?
Artificial intelligence (AI) remains highly in vogue as a technology topic across the media and within the IT supplier landscape.
Kiwi AI company’s digital human being tested at UK bank
While NatWest will only deploy Soul Machines’ technology if it successfully completes a pilot, it could be used to help free up time human advisors.
5 trends ripe for the channel to leverage - Accenture
Rapidly advancing technology is fueling intelligent enterprises but requires a fundamental shift, according to Accenture Technology Vision 2018.
Jetstar take their AI assistant global with Facebook Messenger
Jess engages in over 250,000 cross-channel conversations per month and has managed over nine million conversations with Jetstar customers.
Gartner says just 4% of CIOs have deployed ‘meaningful’ AI
While there is a huge level of interest in AI tech, actual implementations are extremely low - here are the obstacles early adopters have faced.
Oracle makes massive investment in autonomous cloud platform services
The company is introducing an enhanced suite of autonomous services across its entire cloud platform.
Is AI actually the scary monster under the bed?
AI was once feared by all, but it is now giving us the ability to do certain things more efficiently than ever before.
NEC uses AI to optimize the allocation of network resources
This solution uses AI to automatically classify IoT services based on the characteristics of the traffic that flows into a network.
Ever wanted to hire a robotic teacher? Soon you’ll be able to
“Danovo features systematic educational programs, we are working with top preschools to build these programs."
Epson named one of the top 100 global innovators
“Epson is honoured to have been selected for inclusion on the top 100 global innovators list."
Air NZ’s AI chatbot turns one
Oscar was first introduced a year ago on the airline’s website to answer commonly asked flight, baggage, lounge and Airpoints queries.
IT skills gap a 'roadblock' to digital transformation – 4 steps to overcome it
A number of studies have proven there is a significant skills shortage in AU which is holding back digital transformation - Y Soft have the answers.
Exclusive Interview: Milestone on their partner ecosystem and the A/NZ VMS market
How are Milestone Systems delivering value to their community of resellers and distributors?
To get ahead with AI, get started with augmented intelligence
AI is an extension of a human, not a substitute for it. Once we realise this fact, we can appreciate AI for what it truly is.
76% of CIOs say soaring IT complexity is making job 'impossible'
IT teams are now spending an average of 29% of their time dealing with digital transformation problems, costing employers $2.5 million annually.
Why the future of customer experience is both human and machine
Touchpoint's CEO says when it comes to customer experience don’t believe the ‘robot revolution’ will happen overnight.
CompTIA identifies 12 industry trends to watch in 2018
CompTIA’s “IT Industry Outlook 2018” projects growth of 5% across the global tech sector this year.