Asia Pacific stories - Page 28

Boomi has honoured five innovative organisations with its 2024 Asia Pacific and Japan Customer Innovation Awards for significant advancements in integration.

A new Zendesk report reveals that companies adopting AI are crucial for enhancing customer experience, with APAC seeing up to 63% rise in cross-selling revenue.

Commvault has appointed Jill Macmurchy as Chief Customer Officer and Craig Bastow as Area Vice President for Australia and New Zealand to enhance APAC leadership.

Splunk launches its enterprise security and observability solutions on Microsoft Azure, targeting customers in the Asia Pacific to enhance cloud management.

FedEx readies for a festive surge in Asia Pacific, utilising tech solutions and a workforce of 28,000 to ensure seamless deliveries during peak shopping.

Avanade has launched seven new Microsoft-powered AI services to help mid-market organisations in Asia Pacific boost growth and competitiveness.

Alcatel-Lucent Enterprise reveals new cybersecurity features for its OmniPCX Enterprise Purple solution, enhancing compliance with the EU's NIS 2 Directive.

Kudosity has launched beta testing for Rich Communication Services in the Asia Pacific, inviting businesses to enhance customer engagement through innovative messaging.

EonFibre has commenced operations, providing high-capacity wholesale fibre services across New Zealand, powered by cutting-edge technology from Ciena.

Passkeys are emerging as a superior alternative to traditional passwords, yet a recent survey reveals 58% still rely on usernames and passwords.

James Saxton, VP of Products at Dayforce, is steering innovation and growth in the APJ region, with ambitions to reach USD $2 billion by next year.

A recent SolarWinds survey reveals 41% of IT professionals are struggling to find qualified candidates, highlighting a significant skills gap in the industry.

Mastercard has unveiled enhancements to its Payment Passkey Service, introducing biometric authentication to streamline secure online transactions.

EXL has unveiled its new Insurance LLM, enhancing claims accuracy by 30% for the insurance sector, leveraging NVIDIA partnerships and advanced AI techniques.

Amazon Web Services has launched the Generative AI Partner Innovation Alliance to enhance access to its Generative AI Innovation Centre for global customers.

FedEx's recent survey reveals strong optimism in the Asia Pacific for holiday sales, with 70% of SMEs predicting sales growth, driven by eCommerce.

Dayforce has completed the second phase of its global payroll system for Orica, benefiting over 12,500 employees across 44 countries.

Vudoo enhances its international strategy with key appointments of Ben Buckley to the board and Sarah Lawson Johnston as Managing Director for EMEA.

NTT DATA and Google Cloud are bolstering their strategic partnership to advance cloud-based data analytics and generative AI solutions across the Asia Pacific.

A new study by BlueVoyant reveals 81% of organisations faced supply chain breaches last year, despite advances in third-party risk management efforts.