Automation stories - Page 7

In 2025, AI will revolutionise customer experience, with 86% of US consumers recognising its value and a shift towards faster, digital-first service.

AI is revolutionising real estate by speeding up closings, enhancing fraud detection, and boosting efficiency, making the sector safer and more consumer-friendly.

Deputy has named Ciaran Hale as Chief Technology Officer to spearhead AI innovation and enhance technology for shift-based businesses globally.

EfficiencyIT appoints Anthony Soares as Defence Lead Consultant to enhance secure, mission-critical infrastructure for the UK defence sector amid digital transformation.

Genetec upgrades Security Center SaaS with new cloud features, boosting flexibility and enabling seamless hybrid or cloud-native physical security management.

Factories of the future are collaborative hubs where human creativity and AI co-create, reshaping innovation through ethical, interdisciplinary partnerships.

Silverpush launches AI-powered Silverpush Mirrors for TikTok, enhancing brand safety and campaign optimisation for advertisers on the platform.

Azul's new Java security tool cuts false positives by 99%, boosting detection accuracy and helping DevOps teams focus on real risks in production code.

Pitacs has chosen Forterro's Orderwise Cloud to unify its systems, boosting automation and ecommerce growth for its heating and electrical products business.

Red Canary launches AI agents that cut security investigation times by 90%, automating tier 2 tasks with expert-level speed and accuracy.

Freshworks launches Freddy AI Agent Studio, enabling businesses to deploy autonomous AI agents for faster, no-code customer and IT support solutions.

Asia Pacific firms are shifting AI budgets towards generative AI, focusing on boosting productivity and customer experience amid a move to AI-native cloud strategies.

Amplitude unveils AI Agents to automatically analyse user data and suggest product optimisations, helping businesses improve conversion and engagement efficiently.

Harness unveils IDP 2.0, enhancing developer speed and security with granular RBAC, real-time Git sync, and enterprise-scale usability.

Talkdesk launches CXA platform using autonomous AI agents to streamline and personalise customer journeys, aiming to transform CX across industries.

Calabrio launches a unified Performance Management platform to streamline contact centre employee management and boost productivity with AI-driven tools.

Nimbus has launched its compliance solution on the Genesys AppFoundry, aiding Australian businesses in automating workforce compliance and payroll accuracy.

CIOs resist SAP’s S/4HANA upgrade deadline, citing high costs and risks, while exploring third-party support and innovation beyond the vendor’s roadmap.

Datadog has launched its Internal Developer Portal, using live observability data to help developers deliver software faster while ensuring security and compliance.

Datadog launches three AI agents to aid cloud teams with incident response, code fixes and security analysis, boosting productivity and cutting resolution times.