Banking Stories - Page 3

Kiwi Stories

Banking stories

Accenture Song finds Kiwi brands still failing promises

A new survey suggests customer frustration is nudging more New Zealand shoppers towards AI tools, even as brands struggle to rebuild trust.

By Sean Mitchell • 5 min read • Last week

Global Stories

Banking stories

Fintech

Talkdesk launches branch tool for banks & credit unions

Banks could use the new tool to give branch staff a fuller customer history, reducing repeated questions and improving advice on complex issues.

By Karen Joy Bacudo • 3 min read • Last week

Disaster Recovery

Deutsche Bank builds AI resilience platform on Google Cloud

Banks face tighter scrutiny as Deutsche Bank's Google Cloud-backed system ties resilience tests to live operational data and audit records.

By Sean Mitchell • 4 min read • Last week

Robotics

PCI council marks 20 years with AI focus in Kuala Lumpur

Banks and merchants face fresh fraud risks as the council's Kuala Lumpur meeting weighs how AI is changing payment security.

By Sean Mitchell • 4 min read • Last week

Software-as-a-Service

Rezolv raises USD $12.5 million to expand AI tools

The funding will help the Mumbai-based lender software maker push AI across collections and lending workflows for banks and NBFCs.

By Joseph Gabriel Lagonsin • 4 min read • Last week

Data Analytics

Sonata Software names Hariprasad Rebala Chief AI Officer

The hire underscores rising pressure on IT services firms to turn AI pilots into measurable client gains as Sonata deepens its push into enterprise use.

By Joseph Gabriel Lagonsin • 4 min read • Last week

Fintech

Flywire expands Trustly open banking in North America

Customers in the US and Canada can now pay Flywire clients directly from bank accounts, with real-time checks aimed at reducing failed transfers.

By Joseph Gabriel Lagonsin • 3 min read • This month

Fintech

The invisible trust layer: Why payments are becoming a systems problem

Banks risk losing customer control as instant payments force fraud, identity and authorisation into one real-time trust system.

By Dr Carsten Wengel • 3 min read • This month

Software-as-a-Service

Yuno raises USD $45 million to expand global payments

The fresh capital will help Yuno widen its payments network, add products and edge closer to profitability as it scales worldwide.

By Karen Joy Bacudo • 4 min read • This month

Stories from Other Regions

Banking stories

Fintech

Personetics & Plaid team up to boost bank engagement

Banks could keep customers on their own apps more easily as Personetics and Plaid combine account data to flag savings and debt moves.

By Karen Joy Bacudo • 5 min read • Last week

Fintech

Green Check expands compliance platform beyond cannabis

Banks and credit unions can now manage compliance for money services, gaming and other high-risk sectors in one system.

By Karen Joy Bacudo • 3 min read • Last week

Software-as-a-Service

Malaysia AI adoption rises to 38% as AWS flags gaps

Nearly a million Malaysian firms took up AI in the past year, but most are still using basic tools rather than scaling them.

By Sean Mitchell • 4 min read • Last week

Virtual Private Networks

Revolut launches Ultra tier in Singapore for S$899

The subscription aims to woo Singapore's affluent customers with travel perks, investment discounts and bundled services worth more than S$10,000 a year.

By Joseph Gabriel Lagonsin • 4 min read • Last week