Change Management stories - Page 13

Governance gaps and tool sprawl are stalling Microsoft automation at scale, with most large IT teams lacking control, visibility and integration.

AI is reshaping PR, but leaders warn the winners in 2026 will be those who keep strategic communications firmly human-led.

Legacy VPNs are emerging as a prime security liability as hybrid work, identity‑based attacks and cloud apps expose their design flaws.

Moltbook left a Supabase key exposed, leaking AI chats, 30,000 emails and 1.5 million API keys in a cautionary tale of vibe coding risk.

Celonis adds CyberArk chief Matt Cohen to its board as it doubles down on process intelligence and AI-focused enterprise software growth.

Tenable warns critical Google Looker flaws could enable server takeover and data theft, leaving unpatched self-hosted deployments exposed.

NIIT MTS and Abodoo partner to deliver live skills intelligence and orchestration for global enterprises pursuing skills-first workforce plans.

Forrester warns firms chasing AI hype risk failure and rising costs if weak IT foundations, governance and data are left unresolved.

Most firms plan agentic AI within three years, but Celonis finds clunky processes and poor context threaten ROI and slow deployment.

Industry voices are divided on whether AI will diminish consulting roles or augment them by shifting the nature of the work.

AI is deployed everywhere but embedded deeply in fewer than half of firms, as leaders warn integration and skills gaps risk a two-year setback.

Zendesk promotes Craig Flower to chief operating officer, tasking him with accelerating its AI-first customer service and operations strategy.

Australian bosses double down on AI to cut costs, even as few see strong returns and rapid technological change fuels mounting pressure.

Sage adds Copilot, AI agents and smarter automation to Sage X3, promising faster decisions for mid-sized finance and supply chain teams.

Salesforce denies axing 4,000 jobs for AI as critics question Agentforce reliability and the need for hard-coded fallbacks in workflows.

Event planners in Australia and New Zealand face tighter budgets, faster turnarounds and lingering doubts over AI's place in their work.

Forward Networks debuts Forward AI, a digital twin-powered agentic assistant promising safer, verifiable automation for network operations.

Scrum.org debuts a five-hour self-paced course to help Scrum Teams build trust and collaborate more effectively with stakeholders.

Contact centre staff report rising morale and stronger support, yet many remain uneasy and undertrained as AI tools spread through their work.

Hype & Dexter has rebranded as Avidly APAC, aligning with Avidly Group to scale HubSpot-focused services across Australia and New Zealand.