Chatbots stories - Page 14
Generative AI users have data privacy and bias concerns: Applause
Fri, 15th Sep 2023
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breach prevention
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genai
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ai
Despite concerns Applause global survey reveals that 79% of respondents actively use generative AI services, with ChatGPT being the most popular.
Hospitality sector facing distinct security challenges
Mon, 11th Sep 2023
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advanced persistent threat protection
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cybersecurity
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agentic ai
Trustwave releases research on cybersecurity risks faced by the hospitality sector, including specific threats and mitigation strategies.
Silico redefines process simulation with latest launch
Thu, 7th Sep 2023
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uc
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digital twins
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agentic ai
Silico 2.0 represents a step forward by focusing on a faster time to insight, scalability, and seamless integration of processes, the company states.
Zoom launches generative AI assistant Zoom AI Companion
Thu, 7th Sep 2023
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uc
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genai
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llms
The new generative AI-powered assistant helps improve collaboration and productivity and is included at no extra cost for paid customers.
BotPenguin unveils advanced AI chatbots for better experience
Thu, 31st Aug 2023
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uc
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data analytics
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cx
BotPenguin's AI Chatbots offer personalized communication and integrations to enhance customer engagement and business operations.
Channel selection: Essential for a successful customer experience strategy
Tue, 29th Aug 2023
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uc
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cx
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martech
Today's contact centres are evolving rapidly to meet customer demand for diverse, seamless engagement channels. Here's how.
Mandiant reveals how threat actors perceive generative AI
Tue, 29th Aug 2023
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advanced persistent threat protection
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genai
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llms
The latest research from Mandiant on generative AI reveals threat actors are interested in generative AI, but usage remains limited.
AI causes worry for parents, 51% stop use of ChatGPT for homework
Thu, 24th Aug 2023
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llms
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agentic ai
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safety
A new survey from Norton, a Cyber Safety brand of Gen, has found that Kiwi parents now face a new challenge from AI chatbots.
Lenovo and VMware reveal first solutions from joint innovations
Wed, 23rd Aug 2023
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it automation
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multi-cloud
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partner programmes
Lenovo and VMware have announced the first turnkey solutions from their joint Edge and Cloud Innovation Labs at VMware Explore 2023.</p>.
VMware and NVIDIA build on existing partnership in the name of AI
Wed, 23rd Aug 2023
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datacentre infrastructure
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it automation
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partner programmes
VMware and NVIDIA are focused on readying the thousands of enterprises that run on VMware's cloud infrastructure for the era of generative AI.
Gen Z in the dark on basic internet terms – research
Fri, 18th Aug 2023
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uc
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agentic ai
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online safety
The DNS Research Federation suggests young people are risking their safety online by using the Internet without knowing what key terms mean.
Retailer investments driven towards AI to grow sales
Fri, 11th Aug 2023
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supply chain
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ai
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agentic ai
AI solutions enable retailers to enhance their customer experience by providing personalised recommendations and improving inventory management.
Suncorp FY23 performance boosted by technology transformation
Thu, 10th Aug 2023
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uc
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digital transformation
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it automation
Digitisation, automation and artificial intelligence (AI) have helped support the performance of Suncorp Group in the financial year (FY) 2022-23.
Twilio to deliver new customer-aware generative AI
Mon, 7th Aug 2023
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cx
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martech
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genai
Twilio, the customer engagement platform, will enable companies to create personalised, customer-aware experiences powered by OpenAI.
Capgemini launches generative AI services to aid in digital transformation
Thu, 3rd Aug 2023
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digital transformation
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genai
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ai
Capgemini launches generative AI portfolio to support clients in their digital transformation, with a focus on sectors such as life sciences and retail.
Altering the commercial landscape through the power of AI
Tue, 1st Aug 2023
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llms
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ai
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agentic ai
There will be winners and losers in the AI race, but AI pessimists are discounting the creativity and productivity that the technology will unleash.
Is ChatGPT's use of our personal data even legal?
Tue, 25th Jul 2023
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uc
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data protection
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data privacy
As the field is always evolving, laws and regulations surrounding personal data use in AI are likely to evolve too.
UC teams up with Microsoft, a collaboration for innovation
Mon, 24th Jul 2023
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uc
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partner programmes
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ai
University of Canterbury partners with Microsoft to advance student experience, research capabilities, and employability.
The power of Vector Search and NLP: A Business value perspective
Fri, 21st Jul 2023
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uc
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data analytics
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digital transformation
Integrating Vector Search and NLP offers a significant opportunity for businesses to improve their operations and drive growth.
61% of customers prefer to speak with chatbots - study
Fri, 21st Jul 2023
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uc
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fintech
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cx
New survey from Boost.ai reveals customers' growing acceptance and preference for chatbots and virtual agents.