Chatbots stories - Page 27
IBM opens up Watson to run on anything, anywhere
Wed, 13th Feb 2019
#
uc
#
public cloud
#
martech
IBM opens up Watson AI across any cloud, championing industry-wide transformation by breaking data silos and offering seamless AI integration.
Microsoft launches bot service for healthcare sector
Mon, 11th Feb 2019
#
uc
#
martech
#
ai
Microsoft has unleashed a new healthcare bot that provides cloud-based conversational AI to help patients take healthcare into their own hands.
The blurring line between online and physical retail
Thu, 7th Feb 2019
#
crm
#
uc
#
cx
42% of Australian consumers have visited a store for the first time because of the enjoyable online digital experience the brand provided.
New Kiwi company aims for mid-market with RPA and AI
Thu, 31st Jan 2019
#
uc
#
martech
#
it automation
With an emphasis on blending the two technologies to maximise returns for local mid-market companies, it helps them take the robot out of the human.
How an internal chatbot can streamline a business
Wed, 30th Jan 2019
#
uc
#
dr
#
martech
Chatbots have typically been used for customer experience, but AvePoint ANZ believes employees should also benefit from their use.
70% of organisations to adopt AI by 2021 – still 'human' work though
Wed, 30th Jan 2019
#
uc
#
martech
#
ai
Gartner says while there are obvious concerns for today's workforce, the massive rise of AI will be about augmentation, not total automation.
Survey reveals CX disconnect is risky business
Wed, 23rd Jan 2019
#
crm
#
uc
#
cx
Too much conversation and too little action could lead companies to neglect, lose, and repel their very lifeblood, according to Dimension Data.
Why 37% of enterprises believe in artificial intelligence
Tue, 22nd Jan 2019
#
uc
#
martech
#
it automation
The number of enterprises implementing artificial intelligence grew 270% in the past four years and tripled in the past year, according to Gartner.
Why APIs hold the key to a killer customer experience
Mon, 21st Jan 2019
#
uc
#
cx
#
martech
APIs are revolutionising customer experience by merging data across platforms, allowing businesses to predict and meet consumer needs with precision.
Key trends bolstering digital transformation in 2019
Wed, 16th Jan 2019
#
uc
#
edge computing
#
martech
User experience, edge computing and AI will dominate as key trends in 2019 as organizations focus on simplifying enterprise architectures.
Interview: AWS ANZ MD discusses machine learning strategy
Wed, 9th Jan 2019
#
uc
#
hyperscale
#
public cloud
AWS ANZ MD Paul Migliorini outlines the cloud giant's machine learning strategy, highlighting SageMaker's swift adoption in Australia and New Zealand.
AI: Get started now, but on the right foot.
Mon, 7th Jan 2019
#
uc
#
martech
#
ai
AI specialist Rick Rider's guide to getting AI experimentation right as the technology becomes a necessity in 2019.
Voice and digital assistants the next enterprise step for AI
Mon, 24th Dec 2018
#
uc
#
data analytics
#
martech
Voice and digital assistants are set to transform enterprise AI, automating tasks and enhancing user interfaces with spoken commands and personalised features.
Jade Software & Ambit take chatbots to next level of AI
Tue, 11th Dec 2018
#
crm
#
uc
#
martech
Jade Software and Ambit partner to deliver advanced AI chatbots, aiming to revolutionise customer service through natural and realistic digital experiences.
Meet Rentbot, the chatbot that can help with tenancy law
Mon, 10th Dec 2018
#
uc
#
martech
#
agentic ai
If you find yourself in a tricky situation - or if you just want to understand your rights as a landlord or tenant, you can now turn to a chatbot for help.
Preparing for the future of work – growing big ideas from small spaces
Mon, 10th Dec 2018
#
uc
#
daas
#
martech
As Australian businesses rethink small meeting spaces, the rise of huddle rooms is transforming modern workplaces, enhancing team collaboration and innovation.
Gartner: Infrastructure services moving beyond the edge
Tue, 4th Dec 2018
#
uc
#
network infrastructure
#
hyperscale
Gartner reports infrastructure service providers must expand beyond edge computing, embracing digital touchpoints to meet evolving customer demands.
How AI can improve service desk productivity & staff wellbeing
Mon, 3rd Dec 2018
#
uc
#
martech
#
it automation
AI can drive automation, which could be anything from answering common questions to providing automated actions based on a particular request.
Kiwi company brings AI assistant to small business
Thu, 29th Nov 2018
#
uc
#
martech
#
ai
Aider, an AI powered digital business assistant created specifically for small business, has been in beta phase in Australasia for several months.
AWS offers inside look at its work with the public sector
Thu, 29th Nov 2018
#
uc
#
hyperscale
#
public cloud
The company's Public Sector Partner Program grew almost 40% this year, with more than 800 partners now on board.