Consumer technology news from the future
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NZ telcos plead guilty, given fines over false invoicing
"It was a failure to implement and then ensure proper processes were operating. This was highly careless."
ComCom faces security breach from stolen computer equipment
The Commission was informed last week that more than 200 meeting and interview transcripts across a range of the Commission’s work were contained on computer equipment stolen in a burglary.
NZ mobile market in 'good shape', Commerce Commission claims
"Having assessed the state of competition in the mobile market, we haven't identified any particular problems or structural issues that could be hampering competition."
Testing begins at Vodafone's first 5G site in Christchurch
The new 4G cell site will increase the area’s access to communication services, with boosted mobile phone reception and data speeds faster than 3G.
Commerce Commission seeks to upgrade NZ’s emergency calling code
“As the copper network is gradually withdrawn there may be a small number of New Zealanders who could be left without the means to call 111 during an emergency if they have a power failure.”
ComCom says its time to deregulate copper voice services
The Commerce Commission has cited the range of alternative voice offerings and shrinking consumer numbers as reasons to let Spark take the reigns.
Telcos in the hot seat after ComCom lays charges
Slingshot, Flip and Orcon have had 13 charges laid against them by the Commerce Commission.
ComCom wants to know what you think of your phone and broadband service
Changes made by parliament direct the Commission report on telco providers.
Vodafone, Vocus welcome Com Com scrutiny on unbundled broadband
"Chorus is torpedoing broadband innovation with predatory pricing, and its proposed price drop of 15c a month is pathetic."
NZ's broadband is reliable enough to stream video, says ComCom study
New Zealand’s broadband services are holding their own when it comes to deliver video streaming services like Netflix and YouTube.
Telco backhaul services: ComCom says no further intervention required
"We will consider the need for new regulated backhaul services in a review that we are required to undertake some time before 2025."
MyRepublic in hot water over levy requirements
Under the Telecommunications Act, liable companies must provide the Commission with audited financial information that the Commission can use to apportion the levy.
Commission warns Spark for misleading in-contract customers
The warning follows an investigation into representations Spark made on its website and in emails in August and September 2018.
What the future of fibre looks like in NZ
The Commerce Commission has released its emerging views paper on the rules, requirements and processes which will underpin the new regulatory regime for New Zealand’s fibre networks.
Infratil seeks clearance to acquire up to 50% stake in Vodafone NZ
The commission will give clearance to a proposed merger if they are satisfied that the merger is unlikely to have the effect of substantially lessening competition in a market.
Infratil throws its hat into the buyer's market for Vodafone NZ
Vodafone has been through a turbulent time lately, after the threat of staff redundancies, constant fines from the Commerce Commission, and the addition of Vodafone CEO Jason Paris late last year.
Slingshot warned for misleading discount claims
“It is vital that businesses clearly and accurately represent the key terms of offers made when marketing their products."
Vector penalised $3.5 million for excessive levels of power outages
''Given the impact electricity outages have on consumers and businesses it is crucial that lines companies have systems in place to identify and manage the risks present in their networks."
Commerce Commission cautions consumers following High Court’s Viagogo decision
Viagogo is based in Switzerland and has declined to accept service of the Court proceedings in New Zealand.
ComCom releases findings from fibre services study
The Commerce Commision has released the summary report for its study to inform the development of regulations for Chorus and other fibre companies.
Commerce Commission report shows fibre is hot on the heels of copper
The report shows that as of 30 September 2018 there were 668,850 households and businesses connected to fibre, an increase of 45% from 2017.
Noel Leeming slapped with $200,000 fine for misrepresentation
“This prosecution related to multiple consumers in multiple locations. It was not isolated or ‘one off’ conduct.”
ComCom outlines plans for telco oversight
The Commerce Commission has released a paper outlining how it will go about approaching service quality management of telecommunications providers.
NZ Telco Forum responds to ComCom report complaint numbers
Earlier this week, a Commerce Commission report stated that telecommunications had the most complaints of any industry - the TCF isn’t convinced.