“The complexity and range of goods and services offered by the industry means consumers can be easily confused about product offerings."More

"One remaining concern with this draft legislation is the choice of so-called ‘anchor products’ - a broadband product at a specified price."More

“One element not addressed as a result of the review is the inequality of resourcing for consumer voice research."More

In December 2015, the Commission announced its final decisions on the wholesale prices Chorus could charge internet providers.More

“The role of the Commissioner continues to be of vital importance as unique issues may emerge that require specialist understanding of the sector."More

“The cost of Internet use has dropped over the last year with up to four times the data included at the same price points."More

​The Commerce Commission today published a statement of Preliminary Issues regarding Spark New Zealand’s proposed acquisition of TeamTalk.More

The Commerce Commission has acknowledged that it has received a clearance application from Spark for its proposed acquisition of TeamTalk.More

Being unaware of legal requirements is no defence for breaches of the Credit Contracts and Consumer Finance Act and FTA, as Bestdeals has discovered.More

A mobile trader has been sentenced to two years in the first jail sentence handed down in a prosecution initiated by the Commerce Commission.More

The Commerce Commission just released the final decision in its review of the non‑price features of the Unbundled Bitstream Access (UBA) service.More

It was a busy week for the NetGuide team. We thought we'd make it easy for you and pick out our highlights of the week in the land of consumer tech.More

"That market power in a country like New Zealand would have been a disaster."More

The Commerce Commission has declined clearance of the Vodafone/Sky merger, saying it could not exclude the chance the merger could lessen competition.More

"This is a question of natural justice: to allow them to push ahead without this breathing space would mean the merger already has been effected."More

The Commerce Commission has filed charges against an Auckland company, while another has pleaded guilty in an ongoing crackdown on mobile traders.More

The Internet of Things, cyber security, digital transformation, a new budget, Trump… Oh how 2016 was a tumultuous year for the world.More

The deadline for the final decision on the proposed Sky-Vodafone merger has been pushed back to February due to a high number of submissions and a heaMore

Two mobile traders have been handed the stiffest penalties yet for breaching the CCCFA, with charges also brought against ninth mobile trader.More

"Removal of this competitive tension would likely lead to a reduction in the quality and quantity of NZ news content both online and print."More

“As the broadband rollout moves into more economically challenging areas, it’s important to consider other ways to increase the opportunities."More

It enhances competition in the market as it removes a disincentive for consumers to leave their current provider if they see a better deal elsewhere.More

The next blow for Vodafone and Sky's proposed merger has been built, with the Commerce Commission today announcing that it's not convinced the mergerMore

The 2016 Consumer Issues Report shows that the number of online sales in New Zealand is increasing – but also subject to plenty of complaints.More