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Global Stories

Communication stories

Mail Metrics acquires Adare SEC, boosts UK market presence
Public Sector

Mail Metrics acquires Adare SEC, boosts UK market presence

Mail Metrics has acquired Adare SEC, its fourth purchase in four years, expanding its workforce and boosting UK revenue projections to GBP £175 million.

By Catherine Knowles • 4 min read • Tue, 7th Jan 2025
Railway operators to invest $1.2 billion in 5G LTE by 2027
Unified Communications

Railway operators to invest $1.2 billion in 5G LTE by 2027

Railway operators are set to invest $1.2 billion in 5G LTE technology by 2027, marking a significant shift towards modern communication infrastructures.

By Catherine Knowles • 3 min read • Sun, 5th Jan 2025
DeepL report reveals AI's transformative role in law
Legal technology

DeepL report reveals AI's transformative role in law

A new report by DeepL reveals that 87% of legal professionals find AI tools enhance their work, marking a significant shift in the legal sector.

By Shannon Williams • 2 min read • Tue, 17th Dec 2024
Sinch predicts personalised, secure shopping trends for 2024
Customer Experience

Sinch predicts personalised, secure shopping trends for 2024

Sinch predicts that 2024's Black Friday and Cyber Monday will see a surge in personalised and secure communication strategies to enhance shopper engagement.

By Catherine Knowles • 3 min read • Thu, 28th Nov 2024
AVer unveils two new audio-visual products designed for professionals
EduTech

AVer unveils two new audio-visual products designed for professionals

AVer has launched the TR535 Dual Lens Auto Tracking Camera at AUD $7,949 and FONE700 Ceiling Speakerphone System at AUD $6,749 for professional sectors.

By Catherine Knowles • 2 min read • Tue, 26th Nov 2024
TCCA urges standards compliance for mission-critical apps
EduTech

TCCA urges standards compliance for mission-critical apps

TCCA has highlighted the need for standards compliance in mission-critical broadband applications to enhance efficiency for critical communications users.

By Catherine Knowles • 3 min read • Fri, 22nd Nov 2024
UK firms risk GBP £4.5bn losses due to poor service
Customer Experience

UK firms risk GBP £4.5bn losses due to poor service

UK businesses could face losses of up to GBP £4.5 billion during the holiday season due to inadequate customer service, new research by Qualtrics reveals.

By Sean Mitchell • 3 min read • Wed, 20th Nov 2024
Live Group unveils Envoku for personalised engagement
Marketing Technologies

Live Group unveils Envoku for personalised engagement

Live Group has unveiled Envoku, an AI-driven platform aimed at revolutionising audience engagement and personalisation for businesses and event organisers.

By Catherine Knowles • 3 min read • Fri, 15th Nov 2024
Zoom unveils AI Companion 2.0 enhancing productivity
Data Privacy

Zoom unveils AI Companion 2.0 enhancing productivity

Zoom has launched AI Companion 2.0, an enhanced tool aimed at boosting productivity in meetings and communication, available at no extra cost.

By Shannon Williams • 3 min read • Fri, 1st Nov 2024
Nearly half find AI helpful for customer service: study
Digital Transformation

Nearly half find AI helpful for customer service: study

Nearly half of consumers find AI chatbots helpful for customer service, with 48% noting improved experiences, a new study reveals.

By Shannon Williams • 3 min read • Fri, 1st Nov 2024

Stories from Other Regions

Communication stories

JLR partners with Tata to enhance connected driving experiences
Network Infrastructure

JLR partners with Tata to enhance connected driving experiences

JLR has partnered with Tata Communications to integrate the MOVE platform into future vehicles, ensuring seamless connectivity in 120 countries from 2026.

By Catherine Knowles • 3 min read • Fri, 17th Jan 2025
AI-driven phishing & malware threats to rise by 2025
Malware

AI-driven phishing & malware threats to rise by 2025

Cybersecurity firms are bracing for a surge in AI-driven threats by 2025, with SMEs particularly vulnerable to sophisticated phishing and data breaches.

By Catherine Knowles • 3 min read • Tue, 7th Jan 2025
Free AI & cyber courses launched to close skills gap
Generative AI

Free AI & cyber courses launched to close skills gap

The Open University and the Institute of Coding have introduced free AI and cyber courses for over 6,000 young adults in the UK to bridge the digital skills gap.

By Catherine Knowles • 3 min read • Fri, 20th Dec 2024
IBM Australia launches podcast on generative AI insights
Generative AI

IBM Australia launches podcast on generative AI insights

IBM Australia has launched a new podcast series, IBM Uncharted: Generative AI Explored, designed to help listeners navigate the complexities of generative AI.

By Catherine Knowles • 3 min read • Wed, 11th Dec 2024
Survey finds strengthened CFO-CIO ties boost business outcome
Software-as-a-Service

Survey finds strengthened CFO-CIO ties boost business outcome

A new survey reveals that over 86% of CFOs and CIOs in EMEA report stronger ties, with 43% linking this to enhanced business outcomes.

By Kaleah Salmon • 3 min read • Fri, 22nd Nov 2024
Salesforce & Warrix enhance collaboration using Slack
Digital Transformation

Salesforce & Warrix enhance collaboration using Slack

Salesforce and Thai sportswear firm Warrix have teamed up to streamline communication and processes using Slack, enhancing collaboration and efficiency.

By Catherine Knowles • 3 min read • Wed, 20th Nov 2024
Teletrac Navman survey reveals impact of mobile distractions
Fleet Management

Teletrac Navman survey reveals impact of mobile distractions

A global survey by Teletrac Navman reveals that mobile phone use causes 68% of distracted driving incidents, impacting 70% of businesses.

By Imee Dequito • 2 min read • Tue, 19th Nov 2024
Enhancing efficiency at Isis Central Sugar Milling Cooperative with WAVE PTX
Unified Communications

Enhancing efficiency at Isis Central Sugar Milling Cooperative with WAVE PTX

Isis Central Sugar Milling Cooperative in Queensland enhances operational efficiency by implementing Motorola's Wave PTX technology for improved communication.

By Motorola Solutions • 4 min read • Mon, 11th Nov 2024