Communication stories - Page 9
UKG launches UKG Talk in Australia and New Zealand
Thu, 23rd Feb 2023
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uc
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hcm
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hybrid & remote work
Designed to engage and connect teams, UKG Talk helps organisations support communication, collaboration, and belonging alongside the needs of their people.
How change tracking can foster a blameless culture and reduce the impact of IT downtime
Wed, 22nd Feb 2023
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engineering
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downtime
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opinion
Finding a balance between tracking changes and open, honest communication can go a long way in preventing unplanned downtime and keeping engineers happy.
What is Telegram's and what are the key reasons to use it?
Fri, 17th Feb 2023
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social media
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messaging
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telegram
Telegram, the popular instant messaging app known for its privacy features, has gained popularity for personal and professional communication.
ACT Health uses ALE solution to empower a safer workplace
Wed, 15th Feb 2023
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healthtech
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alcatel-lucent
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mental health
ACT Health required an open standards solution that could easily be integrated and interconnected across locations with the existing infrastructure.
Zoho enhances workplace collaboration with latest releases
Mon, 13th Feb 2023
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uc
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cloud services
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collaboration
Zoho has unveiled its new collaboration experience, Trident, as well as strengthened collaboration technologies.
i-PRO introduces AI screen change detection capabilities
Thu, 9th Feb 2023
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surveillance
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data analytics
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apm
The AI-based analytic application brings easy on-site learning of a scene by a series of captured images to more than 100 i-PRO camera models.
Secure your home with ADT smart wireless doorbell and chime
Fri, 3rd Feb 2023
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iot
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digital entertainment
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wireless networks
With features such as advanced motion detection capabilities that trigger live alerts, the new security tools are highly compatible with no reliance on wiring.
Zoom Virtual Agent launch promises big things for ANZ businesses
Tue, 31st Jan 2023
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uc
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martech
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omnichannel
Zoom launches Zoom Contact Center and Zoom Virtual Agent in Australia and New Zealand to improve customer communication at scale.
Zoom Virtual Agent launched to assist customers and employees
Fri, 27th Jan 2023
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data analytics
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martech
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personalisation
Zoom has officially launched Zoom Virtual Agent, an intelligent conversational AI and chatbot solution designed to transform customer and employee assistance.
Powering the economies of the future with 5G
Mon, 23rd Jan 2023
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uc
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digital transformation
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edge computing
5G will deliver ultra-fast connection speeds and gigantic bandwidth to drive companies' efficiency and innovation potential.
BICS successfully deploys Infovista to power advanced analytics
Fri, 20th Jan 2023
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saas
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data analytics
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it automation
BICS has successfully deployed Infovista's Automated Assurance & Operations solution to power its suite of advanced analytics solutions.
How to create a unified technology team
Tue, 17th Jan 2023
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uc
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management
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collaboration
CTOs and technology leaders must adopt the best approach to unify teams, or risk finger-pointing when issues arise. Error management and collaboration are key.
Miscommunication in IT security leads to cybersecurity incidents
Fri, 13th Jan 2023
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socs
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cybersecurity
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kaspersky
Miscommunication with IT departments has led to cybersecurity incidents in over 68% of organizations, says Kaspersky.
Zoom announces new features to make meetings better in 2023
Fri, 13th Jan 2023
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virtualisation
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av
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zoom
Having announced animal avatars earlier last year, Zoom has added personal avatars, customizable virtual characters that users can use in meetings.
Vonage adds Salesforce Shield Security in its contact centre
Fri, 6th Jan 2023
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data analytics
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digital transformation
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martech
The solution adds additional business compliance and security features, optimizing customer engagement from a single platform.
Mission critical communication market continues to grow in APAC
Fri, 30th Dec 2022
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edutech
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r&d
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critical infrastructure
The mission critical communication market in APAC is expected to grow from US$3,894.55 million in 2022 to US$ 6,951.60 million by 2028.
Hitachi Vantara celebrates local partners at 2022 ANZ Summit
Thu, 29th Dec 2022
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storage
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hybrid cloud
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iot
At the event, long-standing partners were recognised for expansion, cloud services, outstanding experience and healthcare sector expertise.
Vonage named APAC CPaaS Company of the Year for fourth time
Wed, 21st Dec 2022
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api
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analyst report
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vonage
Frost & Sullivan has named Vonage Asia Pacific Communications Platform as a Service (CPaaS) Company of the Year for a record-breaking fourth consecutive year.
New tools for Zoho Desk revealed for global market
Tue, 20th Dec 2022
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crm
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cx
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martech
These developments have been put in place to help customer service agents to improve engagement and deliver better customer experiences.
Exclusive: IPI edges out competition with compliance solutions
Wed, 23rd Nov 2022
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risk & compliance
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hybrid & remote work
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cloud services
IPI is a people- and purpose-led business, and with 21 years in the industry, it's not hard to see why their solutions and expertise are highly sought after.