Communications news stories - Page 2

API
Code outside the box: Why customisable solutions are better
Twilio allows for innovators, both big and small, from across every industry to reinvent how companies engage with their customers.

Communications
8x8 unveils Experience Communications as a Service to help organisations meet new work requirements
"XCaaS eliminates communications silos, brings the employee experience and customer experience back together, and helps drive the cloud communications industry forward significantly."

Remote Working
Slack report predicts 'the death of email' as app usage climbs
Software and apps are, according to respondents, more efficient ways to communicate than email.

Infrastructure
Increased demand for digital infrastructure sees Teltrac expand to southern NZ
Teltrac will open in the southern region of the country with presence across three cities, Dunedin, Invercargill and Queenstown.

Unified Communications
Gartner forecasts market boom for social and collaboration tools
The sharp uptake of social and collaboration tools in 2020 was far from a short term fad while people worked from home.

Communications
Why mobile messaging can improve the COVID-19 vaccine rollout
For vaccines to work, governments on both sides of the Tasman will need to work closely with healthcare providers to deliver communications to build and maintain citizen trust in the integrity of the process.

Communications
2talk launches mobile plans, offers complete communications solution
The additions provides organisations across New Zealand easy access to complete single-source communications.

Communications
Access4 signs on rhipe as APAC distributor
“rhipe helps extend Access4’s offering with a proven history servicing MSPs in the APAC region," says Access4 MD.

Government
Soprano Design sets its sights on AU govt agencies
Soprano Design’s ‘whole of government solution’ will be available for Australian government agencies to use for messaging and communications.

Blockchain
World issues hinge on how well we communicate
Soprano Design vice president for global marketing Matt Thompson details the enterprise messaging trends that may resonate over the coming year.

Facebook
Workplace from Facebook rolls out two new broadcast capabilities
Workplace from Facebook has rolled out a couple of new services designed to help businesses and their employees navigate hybrid working and lockdown periods.

Unified Communications
Zoom grows hybrid workforce customer base with 1 million phone seats
It reached the milestone shortly before the company's two-year anniversary of the product's general availability.

Internet of Things
IEEE gears up for World Forum on the Internet of Things 2021
Mark your calendar - these are the dates you need to know for the World Forum on Internet of Things 2021.

Remote Working
Guardian Angel releases comms solution for isolated workers
The company has made an APAC distribution agreement with Everywhere Communications for communications, location, and monitoring solutions.

Communications
Most Australian businesses’ comms not post-pandemic ready
New Zoom research finds that 55% of Australian businesses lack effective tools to communicate effectively in a hybrid workplace world.

Gartner
Zoom named Leader in two Magic Quadrants — one for fifth consecutive time
"We believe video is the new voice, and we are gratified that Gartner has recognised the convenience and accessibility of our UCaaS offering."

Workplace
Workplace from Facebook study reveals disconnect between frontline and HQ leaders due to COVID
Frontline leaders are being blocked from strategic decision making compared to their HQ counterparts, despite pandemic pressures.

VoIP / SIP
2talk provides SIP services that put your business in charge
2talk is a provider that is committed to providing solutions to small and medium enterprises in Australia and New Zealand.

Microsoft Teams
RealWear expands A/NZ reach with VExpress
RealWear provides a purpose-built hands-free wearable device that can be used in extremely noisy industrial environments.

Contact Centre
MaxContact expands Aus channel presence with new MSP
The appointment of CommsChannel enables it to extend the provision of sales, service and support for the range of MaxContact solutions.

Cloud
Alcatel-Lucent Enterprise and RingCentral launch co-branded cloud solution
Alcatel-Lucent Enterprise and RingCentral have entered into a strategic partnership with their sights set on enabling enterprises around the world with cloud communications services.

Partner Programme
8x8 expands partner program to A/NZ
The 8x8 Open Channel Program brings all the company’s channel efforts under one enhanced partner program.

Communications
Businesses to prioritise employee engagement, brand reputation and corporate strategy post COVID
While countries across APAC are at various stages of dealing with the pandemic, a pressing need for nimble, strategic and resilient communication remains constant.

Remote Working
Companies' digital etiquette still a little rough around the edges
Australians are more comfortable with drinking alcohol on a video conference than other nationalities, a new survey has found.