Customer Feedback stories - Page 4
Avalara earns spot in G2's 2025 Best Software Awards
Tue, 11th Mar 2025
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cx
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martech
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risk & compliance
Avalara has secured a place in G2's 2025 Best Software Awards, celebrated for the third time in the Best Accounting and Finance Products category.
Linnworks unveils new partnerships & product updates
Wed, 26th Feb 2025
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cx
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martech
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commerce systems
Linnworks is unveiling new features on its Connected Commerce Ops platform at the upcoming Linnovation showcase, enhancing support for retailers facing market changes.
Networks down but trust up: How to communicate when outages hit
Tue, 18th Feb 2025
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cx
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martech
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customer service
When network outages occur, effective communication becomes crucial; organisations must act swiftly to reassure customers and preserve trust.
Employment Hero reaches AUD $250M in annual recurring revenue
Thu, 6th Feb 2025
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cx
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martech
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ai
Employment Hero has surpassed AUD $250 million in annualised recurring revenue, bolstering its mission to streamline employment processes for over 300,000 global businesses.
One NZ expands Satellite TXT service to Samsung devices
Fri, 31st Jan 2025
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uc
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cx
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martech
One NZ has launched its Satellite TXT service for Samsung Galaxy S25, S23, and S23 Ultra users, aiming to enhance connectivity in mobile blackspots.
Exclusive: Tanium's Matt Quinn on automating endpoint management
Wed, 29th Jan 2025
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data analytics
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digital transformation
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cx
Matt Quinn, Chief Technology Officer at Tanium, champions the transformative potential of autonomous endpoint management, promising efficiency and cost savings for IT teams.
Dynatrace earns Customers' Choice in 2024 Gartner report
Tue, 28th Jan 2025
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digital transformation
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cx
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martech
Dynatrace has clinched the Customers' Choice title in the 2024 Gartner Peer Insights report for Observability Platforms, earning a stellar 4.6 out of 5 rating.
Qlik named 2024 Customers' Choice for analytics platform
Wed, 15th Jan 2025
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data analytics
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cx
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martech
Qlik has been named a 2024 Gartner Peer Insights Customers' Choice for Analytics and Business Intelligence Platforms, highlighting its strong user satisfaction.
SentinelOne honoured as 2024 Gartner Customers' Choice
Tue, 7th Jan 2025
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endpoint protection
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cloud security
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cx
SentinelOne has been named a 2024 Gartner Peer Insights Customers' Choice for Cloud-Native Application Protection Platforms, receiving high praise from users.
Optimizely named leader in Forrester Wave for EO solutions
Thu, 19th Dec 2024
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cx
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martech
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personalisation
Optimizely has been named a leader in Forrester's Q4 2024 Wave report for Experience Optimisation Solutions, excelling in Strategy and Current Offering categories.
Vectra AI named leader in 2024 IDC MarketScape report
Tue, 17th Dec 2024
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semiconductors
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cloud security
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cx
Vectra AI has been named a leader in the IDC MarketScape: Worldwide Network Detection and Response 2024 Vendor Assessment, lauded for its AI-driven capabilities.
AUSIEX enhances engagement with NICE CXone integration
Tue, 26th Nov 2024
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data analytics
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digital transformation
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cx
AUSIEX has integrated the NICE CXone platform to boost customer engagement and operational efficiency, enhancing its services in the financial sector.
Thryv unveils AI tool to streamline review responses
Tue, 19th Nov 2024
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cx
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martech
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ai
Thryv has launched AI Review Response, an innovative tool aimed at helping small businesses manage online reviews conveniently across multiple platforms.
DeepL launches real-time speech translation products
Tue, 19th Nov 2024
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cx
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martech
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captions
DeepL has launched its voice translation solution, DeepL Voice, enabling real-time spoken translations for meetings and conversations across multiple languages.
Exclusive: Farm Focus CEO highlights tech-driven transformation in farming
Wed, 13th Nov 2024
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agricultural technology
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digital transformation
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cx
As farmers face growing challenges, Farm Focus is embracing technology to lead a transformation in financial management for New Zealand's agricultural sector.
ADT Security announces re-entry into security guarding
Wed, 30th Oct 2024
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iot security
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cx
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martech
ADT Security is re-entering Australasia's guarding market with Signature Security Group, launching AI-driven video guarding and live response.
Symbio launches AI-based Scam Shield to tackle scam calls
Thu, 17th Oct 2024
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data analytics
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cx
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martech
Symbio Holdings has launched Scam Shield, an AI system designed to enhance scam detection in voice and messaging services, starting in Australia.
Amplitude report reveals top products with 200% growth
Fri, 11th Oct 2024
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devops
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cx
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martech
Amplitude's 2024 Next Hottest Products Report reveals five leading products boasting over 200% growth through effective customer engagement strategies.
Exclusive: How Partners Life is simplifying the journey to life insurance
Tue, 1st Oct 2024
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edutech
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digital transformation
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cx
Tim von Dadelszen at Partners Life is simplifying life insurance via digital innovation, making it more accessible for customers through the new Evince platform.
Pure Storage named leader in Gartner Magic Quadrant 2024
Tue, 24th Sep 2024
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storage
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uc
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cx
Pure Storage has been named a Leader in the 2024 Gartner Magic Quadrant for Primary Storage Platforms, achieving this accolade for the eleventh year running.