Customer Satisfaction stories - Page 19

John Lewis reports a 30% sales boost attributed to the use of the AI-powered virtual try-on software by Zyler.

Manolo Blahnik partners with Oracle NetSuite to boost supply chain efficiency and visibility across global operations.

The voice analytics market is set to soar to $9.33bn by 2030, fuelled by growing use of voice recognition tech.

As the retail peak season looms, 75% of retail leaders are preparing to invest in the post-purchase experience, according to a new survey conducted by Sorted.

The right SLIs and SLOs help ensure high-quality service delivery and customer satisfaction, especially when combined with a robust observability strategy.

G2's Fall 2023 Grid Reports for Endpoint Management and Zero Trust Networking is out with Absolute Software leading.

ECI Software Solutions appoints Riz Karim as Chief Customer Officer to enhance customer support globally in various industries.

Just as businesses adapt and evolve their strategies, consumers, too, are continually shaping and reshaping their criteria for evaluation.

The strategic use of audio in retail and hospitality venues can enhance customer experience, drive sales, and improve employee productivity.

There is a tremendous opportunity in the next few years to start using AI on the data generated by loyalty programs.

Rob Crowley, who is the CTO at Fluent Commerce, joins us today to tell us more about Fluent Commerce and the importance of composable commerce.

Dynatrace Appoints Mike Green as Regional VP for Australia and New Zealand to Drive New Commercial Opportunities and Customer Satisfaction.

BlueVoyant bolsters its APJ presence as the company saw over 300% growth in customers and total contract value in the region in 2022.

Automated CX platform, Cyara, expands executive team with three global appointments including Chief Sales Officer, VP of Products, and VP of Growth.

Advantage expands Cyber Security division with Naas Nell as Service Delivery Manager, citing increased demand for efficient and cost-effective solutions.

Mojix has appointed Chris Cassidy as President and CCO. The hire is expected to drive acceleration of customer satisfaction and product innovation.

Asendia appoints Senthil Kumar as CEO of Asendia Singapore/South Asia and Stuart Foster as Managing Director of Asian Desk, APAC.

Telecoms veteran Ronan Dunne joins Norwood Systems as a strategic adviser, focusing on the firm's global expansion and AI Cognitive Services portfolio.

Chargeback911 appoints Pelwasha 'Pel' Faquiryan as Chief Growth Officer. Faquiryan will focus on enhancing Chargebacks911's long-term performance.

Kenneth Chen named Asia Pacific VP of ExtraHop, responsible for business strategy, sales, and execution with focus on expanding partnerships.