Customers stories - Page 13

The Ministry of Education has alerted New Zealand educators to the fact that Apple is recalling the two-prong Apple AC wall plug adapters.

Marketers struggling to personalize campaigns due to overwhelming amount of customer info, says Teradata Marketing Applications.

Aerohive Networks achieves high customer satisfaction with 97% satisfied and 95% recommending the company, according to recent study.

Vodafone NZ internet is down around the country, and with no word from the company, customers have turned to Facebook to share their thoughts.

Customer experience is the top priority for companies as technology revolutionizes engagement, according to Interactive Intelligence.

Gartner estimates that CCM was an $800 million market for 2014, and it is expected to show a compound annual growth rate of 9.8% from 2015 to 2020.

CEOs need to prioritize customer experience management, with CIOs playing a crucial role, according to a Gartner survey.

Connector Systems and Aspen Optics are offering resellers the chance to help customers' stretch their network expansion budgets further.

HPE's roadshow embarks on a new era in Auckland, unveiling its nimble future post-HP split, aiming to revolutionise IT and business agility.

Nearly all small business owners recognising the growing importance of cyber security, with the vast majority prioritising security over customers.

Zarex, a leading New Zealand digital marketing agency, invests in an IoT platform to aid local businesses in delivering enhanced customer value.

The Genesys global G-Summit event series is making its way to New Zealand, and will showcase this year's theme of 'Next-Generation CX'.

Rackspace adds Fanatical Support for Microsoft Azure to its product portfolio, offering hybrid cloud solutions.

Building a strong brand is crucial for new providers, as brand perception shapes how buyers view them. Trust is key.

The new financial year is an opportunity for small businesses to reassess their business practices and see where they can boost success.

Cisco and Westcon Group NZ expand partnership, with Westcon distributing full Cisco portfolio in New Zealand from 27 July.

To innovate successfully, companies must commit to a long-term programme of investment in research and development - innovation is a marathon.

The cause of this morning's mobile issue was a core network router problem in Christchurch, which led to mobile voice and TXT services problems.

Customers nationwide using the 2G, 3G and 4G network may be having difficulty making and receiving calls, TXTs and using data.

Dell has appointed Rory P. Read and Paul Pérez to key executive positions to strengthen its sales and enterprise technology executive team.