Customs stories
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Cross-border trade fears spur AI push, delay expansion
Wed, 18th Feb 2026
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digital transformation
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supply chain
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risk & compliance
Rising cross-border trade complexity is pushing firms to delay expansion and lean on AI, as regulatory uncertainty reshapes global growth plans.
CCL predicts resilient growth in global trade in 2026
Wed, 7th Jan 2026
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supply chain
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risk & compliance
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e-commerce
CCL forecasts resilient global trade growth in 2026 as firms bolster supply chains and adapt logistics despite tariffs and geopolitical risks.
AI customs tools blamed for errors as calls for rules rise
Wed, 17th Dec 2025
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data protection
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digital transformation
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supply chain
AI customs tools blamed for shipment delays and fines as experts warn of compliance gaps and urge tighter regulation to rebuild trust.
WiseTech to digitise New Zealand customs tariff data
Thu, 4th Sep 2025
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saas
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document management
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digital transformation
WiseTech has secured a seven-year deal to digitise New Zealand's customs tariff, launching an online portal and free local BorderWise access.
Why your export business should adopt AI-infused tax tech in FY2026
Wed, 18th Jun 2025
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fintech
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supply chain
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ai
Australian exporters using outdated tax software risk fines and delays; adopting AI-infused compliance tech in FY2026 offers speed and accuracy benefits.
Avalara unveils AI-powered automated tariff classification
Tue, 8th Oct 2024
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supply chain
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risk & compliance
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ai
Avalara has launched its Automated Tariff Code Classification system, utilising AI to enhance customs compliance for businesses in global trade.
WiseTech Global set to acquire Finnish company Aktiv Data
Wed, 10th Apr 2024
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risk & compliance
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software
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customs
WiseTech Global is set to acquire Finland's Aktiv Data, a move aimed to bolster their strategy of creating a unified global customs system.
Romanian nationals jailed for card skimming
Fri, 9th Oct 2020
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customs
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credit card fraud
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fraud
The equipment was used to obtain credit card details of more than 122 New Zealanders, and to steal approximately $75,380 from many of them.
Card skimming tech seized in Auckland
Mon, 27th Jan 2020
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customs
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credit card fraud
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fraud
Two people were arrested on charges of importing goods for a dishonest purpose, including skimming devices and a card writing machine.
Red Hat names local APAC innovation award winners
Wed, 21st Nov 2018
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devops
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apm
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open source
ANZ Bank and New Zealand Customs Service bagged the Red Hat Innovation Awards APAC 2018 at the Red Hat Forum Sydney for pioneering use of Red Hat solutions.
CASE STUDY: How New Zealand Customs Service used UR to redevelop Christchurch Airport
Mon, 12th Mar 2018
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cx
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martech
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software development
The results contributed to the redevelopment of the international departures area, improving the overall customer experience of leaving Chch Airport.
New data sharing deal to give Kiwi exporters China trade advantage
Tue, 17th Jan 2017
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customs
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trade
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exports
NZ exporters gain edge in China trade with advanced joint data-sharing scheme, says Customs Minister Nicky Wagner.
InternetNZ boss slams mass collection of Pacific data
Thu, 5th Mar 2015
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gcsb
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spying
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customs
New Zealand's alleged mass data harvesting on Pacific Island nations raises concerns about privacy, says InternetNZ.
Smartphone fakes fail at the border
Thu, 8th Jan 2015
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gaming
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digital entertainment
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apple
NZ Customs thwarted over 400 attempts to smuggle counterfeit electronics in 2014, underscoring a surge in fake goods' trade.
Kiwi customs fight high tech battle against child sex abuse images
Fri, 14th Feb 2014
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data privacy
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cybersecurity
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customs
Customs says that advances in technology have made it easier for offenders to find, store, and share objectionable material such as child sexual abuse images.
YOU'VE BEEN REPORTED TO THE CYBER-POLICE
Wed, 1st Sep 2010
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apm
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software development
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commerce commission
NetSafe launches The ORB, a new online reporting tool for New Zealanders to report cyber offences such as spam, fraud, and child exploitation easily.