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Data Platform stories

Salesforce unveils Agentforce AI-powered contact centre
Customer Relationship Management

Salesforce unveils Agentforce AI-powered contact centre

Salesforce debuts Agentforce Contact Centre, unifying AI agents, voice, digital channels and CRM data to simplify customer service operations.

By Mark Tarre • 5 min read • Wed, 11th Mar 2026
Denodo 9.4 boosts unified data access & AI at scale
Virtualisation

Denodo 9.4 boosts unified data access & AI at scale

Denodo Platform 9.4 targets production AI with unified governed data access, vector and MCP integration, plus a faster lakehouse engine.

By Sofiah Nichole Salivio • 4 min read • Wed, 11th Mar 2026
Shopify, Klaviyo deepen tie-up for global eCommerce
Customer Relationship Management

Shopify, Klaviyo deepen tie-up for global eCommerce

Shopify and Klaviyo deepen their partnership with a new integration to power more localised, cross-border eCommerce for global brands.

By Mark Tarre • 4 min read • Tue, 10th Mar 2026
VDURA & WD target AI with hybrid storage
Storage

VDURA & WD target AI with hybrid storage

VDURA and WD certify Ultrastar hybrid arrays with VDURA Data Platform, targeting cheaper petabyte-scale AI and HPC storage.

By Catherine Knowles • 4 min read • Tue, 10th Mar 2026
Svitla & Cloudera target governed AI in ANZ healthcare
Data Protection

Svitla & Cloudera target governed AI in ANZ healthcare

Svitla and Cloudera team up to strengthen governed AI and hybrid data infrastructure for healthcare providers across Australia and New Zealand.

By Joseph Gabriel Lagonsin • 4 min read • Tue, 10th Mar 2026
Teradata adds agentic, multimodal AI to vector store
Hybrid Cloud

Teradata adds agentic, multimodal AI to vector store

Teradata upgrades Enterprise Vector Store with multimodal AI and agents to unify unstructured search and workflow orchestration at scale.

By Joseph Gabriel Lagonsin • 4 min read • Tue, 10th Mar 2026
Teradata adds agentic, multimodal tools to vector store
Hybrid Cloud

Teradata adds agentic, multimodal tools to vector store

Teradata boosts Enterprise Vector Store with agentic, multimodal tools to unify unstructured data for governed, large-scale AI workloads.

By Sofiah Nichole Salivio • 4 min read • Tue, 10th Mar 2026
DataIQ names Europe's top 10 influential data & AI leaders
Data Analytics

DataIQ names Europe's top 10 influential data & AI leaders

DataIQ's 2026 Top 10 names Europe's most influential data and AI leaders, with UK-based executives dominating the cross-sector list.

By Kaleah Salmon • 5 min read • Sat, 7th Mar 2026
RedCloud hits 100,000 users as it rolls out agentic AI
Data Analytics

RedCloud hits 100,000 users as it rolls out agentic AI

RedCloud passes 100,000 users and deploys agentic AI across its trade platform after enabling over USD $6.91 billion in FMCG transactions.

By Karen Joy Bacudo • 3 min read • Thu, 5th Mar 2026
Celerity appoints David Stokes to drive IBM M&A push
Data Protection

Celerity appoints David Stokes to drive IBM M&A push

Celerity hires ex-IBM leader David Stokes to steer UK and European M&A and deepen collaboration around IBM's watsonx AI and data platform.

By Sofiah Nichole Salivio • 3 min read • Thu, 5th Mar 2026
Amperity hires Bridget Perry as Chief Marketing Officer
Data Protection

Amperity hires Bridget Perry as Chief Marketing Officer

Amperity names seasoned SaaS marketer Bridget Perry as CMO to drive global growth and sharpen its AI-focused customer data platform.

By Sean Mitchell • 4 min read • Thu, 5th Mar 2026
Infovista unveils VistaOne to unify network & CX data
Network Infrastructure

Infovista unveils VistaOne to unify network & CX data

Infovista launches VistaOne platform to fuse network and customer experience data, using agentic AI to speed decisions and cut operating costs.

By Joseph Gabriel Lagonsin • 4 min read • Wed, 4th Mar 2026
Ultrahuman unveils Ring PRO & Jade AI health coach
Data Protection

Ultrahuman unveils Ring PRO & Jade AI health coach

Ultrahuman debuts Ring PRO smart ring and Jade AI, promising weeks-long battery life and real-time health guidance across its ecosystem.

By Joseph Gabriel Lagonsin • 4 min read • Wed, 4th Mar 2026
DTCC to launch Snowflake-powered equity data portals
Data Analytics

DTCC to launch Snowflake-powered equity data portals

DTCC will roll out Snowflake-powered equities data portals from 2026, unifying NSCC, DTC and ITP metrics in new analytics dashboards.

By Joseph Gabriel Lagonsin • 3 min read • Wed, 4th Mar 2026
Elite adds AI tools to 3E to streamline work-to-cash
Unified Communications

Elite adds AI tools to 3E to streamline work-to-cash

Elite upgrades its 3E cloud platform with AI, real-time data and compliance tools to speed law firms' work-to-cash and cut revenue leakage.

By Kaleah Salmon • 4 min read • Fri, 27th Feb 2026
Infobip unveils AgentOS to power AI-first customer service
Unified Communications

Infobip unveils AgentOS to power AI-first customer service

Infobip launches AgentOS, an AI orchestration layer unifying customer data and channels so autonomous agents can manage and personalise service.

By Catherine Knowles • 3 min read • Fri, 27th Feb 2026

Stories from Other Regions

Data Platform stories

Hitachi Vantara debuts AI-ready storage in Singapore
Storage

Hitachi Vantara debuts AI-ready storage in Singapore

Hitachi Vantara launches new AI-ready block and object storage in Singapore to unify data platforms as enterprises scale production AI.

By Sean Mitchell • 4 min read • Thu, 12th Mar 2026
AI CX ambitions outpace readiness for Australian firms
Customer Relationship Management

AI CX ambitions outpace readiness for Australian firms

Australian firms boost AI spending for customer experience, but skills, data gaps and staff concerns show ambitions outpacing readiness.

By Mark Tarre • 4 min read • Thu, 12th Mar 2026