FutureFive New Zealand - Consumer technology news & reviews from the future

Global Stories

Consumer frustration, poor digital experiences on the rise
Customer Experience

Consumer frustration, poor digital experiences on the rise

91% of consumers faced frustrating digital issues last year, leading to revenue loss and loyalty decline, says Conviva's 2025 report.

By Jed Nykolle Harme • 4 min read • Tue, 20th May 2025
VFS Global turns to SAP for AI-powered mobility solutions
Digital Transformation

VFS Global turns to SAP for AI-powered mobility solutions

VFS Global partners with SAP to develop AI-driven digital solutions, enhancing cross-border mobility and citizen services globally for 69 governments.

By Melania Watson • 3 min read • Tue, 6th May 2025
Primer launches initiative to help start-ups optimise payments
EduTech

Primer launches initiative to help start-ups optimise payments

Primer launches 'Primer for Growth' to help start-ups tackle payment hurdles with free access to its advanced payment tools for one year.

By Kaleah Salmon • 4 min read • Fri, 2nd May 2025
Skyfire & Cequence partner to enable secure AI agent access
Risk & Compliance

Skyfire & Cequence partner to enable secure AI agent access

Skyfire and Cequence Security partner to enable secure, compliant access and transactions for AI agents across digital services globally.

By Catherine Knowles • 4 min read • Mon, 28th Apr 2025
Tuned Global & Zetaris join to offer real-time music data
Data Analytics

Tuned Global & Zetaris join to offer real-time music data

Tuned Global and Zetaris partner to offer real-time, AI-driven music streaming analytics without data migration, boosting insights and combating fraud.

By Jed Nykolle Harme • 4 min read • Tue, 22nd Apr 2025
Certinia unveils Spring '25 update with advanced AI tools
DevOps

Certinia unveils Spring '25 update with advanced AI tools

Certinia's Spring '25 release enhances AI-driven tools to boost foresight, flexibility, and project visibility for services organisations, improving staffing and customer insights.

By Sean Mitchell • 4 min read • Sat, 19th Apr 2025
Will AI disrupt traditional technology consulting models in digital transformation?
DevOps

Will AI disrupt traditional technology consulting models in digital transformation?

The rise of AI threatens traditional technology consulting models, reshaping digital transformation strategies and emphasising the need for skilled, co-located teams.

By Morgan Johnston • 3 min read • Tue, 8th Apr 2025
Global Cloud Xchange rebrands to FLAG with new focus
Unified Communications

Global Cloud Xchange rebrands to FLAG with new focus

Global Cloud Xchange has rebranded as FLAG, aiming to enhance its subsea, edge data centres, and cable landing stations investment across diverse regions.

By Catherine Knowles • 3 min read • Thu, 3rd Apr 2025

Stories from Other Regions

Overcoming technology, process and integration hurdles: The role of the CIO amid local government reform
Digital Transformation

Overcoming technology, process and integration hurdles: The role of the CIO amid local government reform

Local government reform in England demands CIOs overcome tech and process challenges to ensure smooth service delivery during major council restructures.

By Mark Gannon • 4 min read • Fri, 9th May 2025
Version 1 to deliver GBP £95 million upgrade for Scottish rural IT
Agricultural Technology

Version 1 to deliver GBP £95 million upgrade for Scottish rural IT

Version 1 has secured a GBP £95 million contract to upgrade and support digital services for Scotland's rural Agriculture and Rural Economy Directorate over seven years.

By Sean Mitchell • 3 min read • Thu, 8th May 2025
Zensar Technologies appointed to modernise Post Office digital services
Digital Transformation

Zensar Technologies appointed to modernise Post Office digital services

Zensar Technologies will spearhead the Post Office's two-year digital modernisation, enhancing user-friendly services and replacing legacy systems across the UK.

By Catherine Knowles • 3 min read • Thu, 8th May 2025
StarHub marks 25 years with celebrations & NBA streaming offer
Robotics

StarHub marks 25 years with celebrations & NBA streaming offer

StarHub celebrates 25 years of advancing Singapore's digital landscape with activities, prizes, and exclusive NBA streaming for customers and the community.

By Catherine Knowles • 3 min read • Wed, 30th Apr 2025
DEPT named Adobe partner of the year for digital innovation in India
Digital Transformation

DEPT named Adobe partner of the year for digital innovation in India

DEPT has been named Adobe's Digital Strategic Innovation Partner of the Year in India for its pioneering use of Adobe solutions and digital inclusivity efforts.

By Kaleah Salmon • 2 min read • Wed, 23rd Apr 2025
Cantarus expands CRM services with acquisition of FlexRM
Digital Transformation

Cantarus expands CRM services with acquisition of FlexRM

Cantarus acquires London-based CRM specialist FlexRM to enhance digital services for sectors including non-profits, public sector, and membership organisations.

By Catherine Knowles • 3 min read • Fri, 18th Apr 2025
Travelgoogoo launches global eSIM with year-round messaging
Unified Communications

Travelgoogoo launches global eSIM with year-round messaging

Singapore's Travelgoogoo launches Travelgoogoo365, offering a £14 annual global eSIM membership with unlimited messaging across 123 destinations worldwide.

By Catherine Knowles • 3 min read • Thu, 17th Apr 2025
Australians spend 9.8 million hours on hold to government
Customer Experience

Australians spend 9.8 million hours on hold to government

A new study reveals 57% of Australians say better government customer service could sway their vote, with 9.8 million hours spent on hold to agencies in 2024.

By Shannon Williams • 3 min read • Thu, 17th Apr 2025
Australian councils urged to adopt managed security services
Ransomware

Australian councils urged to adopt managed security services

In light of rising cyberattacks, Australian councils are urged to consider Managed Security Service Providers essential for robust cybersecurity and public trust.

By Sean Mitchell • 4 min read • Wed, 16th Apr 2025
Australian Pharmaceutical Industries unveils myAPI platform
Digital Transformation

Australian Pharmaceutical Industries unveils myAPI platform

Australian Pharmaceutical Industries has launched myAPI, a new eCommerce platform designed to enhance digital services for over 4,000 pharmacy clients.

By Sean Mitchell • 3 min read • Wed, 16th Apr 2025