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Digitalisation stories

DocuWare: Mindset, not tech, holds back channel automation
Document Management

DocuWare: Mindset, not tech, holds back channel automation

DocuWare's EMEA and APAC sales VP says UK channel businesses are failing customers by focusing on products rather than outcomes.

By Jake MacAndrew • 3 min read • Yesterday
Addepar unveils AI tools for investment professionals
Customer Relationship Management

Addepar unveils AI tools for investment professionals

The rollout aims to cut manual reconciliation and improve portfolio visibility as wealth managers face rising pressure to automate reporting and client updates.

By Sofiah Nichole Salivio • 4 min read • 2 days ago
'Didn't believe it': Dayforce optimising people management
Data Analytics

'Didn't believe it': Dayforce optimising people management

Payroll headaches eased at Retail Apparel Group as Dayforce linked time and attendance with pay, cutting manual fixes and boosting morale.

By David Shilovsky • 5 min read • 2 days ago
Autodesk names Dr. Haren Samarasekera as ANZ director
Software-as-a-Service

Autodesk names Dr. Haren Samarasekera as ANZ director

The appointment comes as construction, infrastructure and housing demand keep pressure on software suppliers serving Australia and New Zealand.

By Joseph Gabriel Lagonsin • 3 min read • 3 days ago
Bir signs deal to digitise Baku's Old City services
Smart Cities

Bir signs deal to digitise Baku's Old City services

Visitors to Baku's UNESCO-listed Old City may soon use one app for navigation, tickets and payments under a new digital services pact.

By Karen Joy Bacudo • 4 min read • Last week
NFON confirms guidance as AI investment weighs on profit
Unified Communications

NFON confirms guidance as AI investment weighs on profit

Soft demand and higher AI investment trimmed quarterly earnings, but the Munich-based group still expects low- to mid-single-digit revenue growth this year.

By Karen Joy Bacudo • 3 min read • Last week
Tirana Bank launches omnichannel retail service on Backbase
Digital Transformation

Tirana Bank launches omnichannel retail service on Backbase

Customers can now open accounts, apply for loans and use Apple Pay in one app as Tirana Bank replaces its fragmented legacy setup.

By Karen Joy Bacudo • 4 min read • Last week
Australia & New Zealand supply chains shift to resilience
Manufacturing

Australia & New Zealand supply chains shift to resilience

Rising supplier and freight costs are pushing firms to prioritise agility as 43 per cent say efficiency has long outweighed resilience in supply chains.

By Mark Tarre • 4 min read • Last week
AVEVA & IMD flag digital ecosystem data sharing gap
Digital Transformation

AVEVA & IMD flag digital ecosystem data sharing gap

Despite high strategic priority, most firms still share little data with partners, exposing integration and governance as the main blockers.

By Joseph Gabriel Lagonsin • 4 min read • Last week

Stories from Other Regions

Digitalisation stories

7-Eleven Australia names WorkJam Partner of the Year
Digital Transformation

7-Eleven Australia names WorkJam Partner of the Year

The award spotlights rising retailer demand for tools that keep dispersed store staff informed and operations consistent across large networks.

By Sean Mitchell • 3 min read • Today
UK firms boost cyber & AI spending, Barclays survey
Data Protection

UK firms boost cyber & AI spending, Barclays survey

Confidence in defence remains patchy as 68 per cent of UK business leaders plan higher cyber spending and 46 per cent fear new tools widen threats.

By Karen Joy Bacudo • 4 min read • Yesterday
Mercy Health picks HPE to upgrade aged care networks
Network Infrastructure

Mercy Health picks HPE to upgrade aged care networks

More than 2,600 residents stand to gain steadier Wi-Fi as the provider replaces ageing systems across over 40 Australian sites.

By Joseph Gabriel Lagonsin • 4 min read • Yesterday
Australian SMEs adopt AI but lag on workflow change
Digital Transformation

Australian SMEs adopt AI but lag on workflow change

Most Australian SMEs are still using AI for emails and drafting, leaving manual workflows intact despite growing board pressure for change.

By Joseph Gabriel Lagonsin • 4 min read • 3 days ago
Northumbrian Water signs three-year Aiimi AI data deal
Data Analytics

Northumbrian Water signs three-year Aiimi AI data deal

The utility will use bespoke AI tools to target pollution, compliance and maintenance as it enters AMP8 under growing scrutiny.

By Sofiah Nichole Salivio • 4 min read • Last week
SoftTech launches EV approvals system for highways
Digitisation

SoftTech launches EV approvals system for highways

Delays in permits and land approvals for highway charging sites could ease as a single digital platform links agencies, developers and investors.

By Sofiah Nichole Salivio • 4 min read • Last week
Canadian firms flag AI-linked cyber risks from suppliers
Data Protection

Canadian firms flag AI-linked cyber risks from suppliers

Supplier oversight is becoming a bigger cyber priority as one in three Canadian businesses reported an AI-linked incident in the past year.

By Sofiah Nichole Salivio • 4 min read • Last week
Alkami webinar spotlights digital maturity in banking
Digital Transformation

Alkami webinar spotlights digital maturity in banking

Banks are under pressure to speed onboarding and tighten fraud controls as more institutions move AI from trials into daily business banking use.

By Karen Joy Bacudo • 4 min read • Last week