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Direct to consumer (D2C) stories

Talkdesk unveils new AI tools for retail & consumer goods
Unified Communications

Talkdesk unveils new AI tools for retail & consumer goods

Talkdesk unveils Commerce Orchestration and Consumer Goods Experience Cloud to coordinate AI-driven retail journeys end to end.

By Catherine Knowles • 4 min read • Mon, 12th Jan 2026
Widdop launches first Softies direct-to-consumer site
Digital Transformation

Widdop launches first Softies direct-to-consumer site

Widdop launches its first direct-to-consumer eCommerce site for Softies plush toys, marking a major digital shift for the 140-year-old brand.

By Mark Tarre • 3 min read • Mon, 12th Jan 2026
Forter unveils AI copilot to tackle surging fraud risk
Data Analytics

Forter unveils AI copilot to tackle surging fraud risk

Forter launches Prism AI copilot and fresh benchmarks as agentic activity soars 2,107% and automated fraud attempts jump 202%.

By Sofiah Nichole Salivio • 4 min read • Fri, 9th Jan 2026
Coda unveils unified leadership team after Recharge deal
Crypto

Coda unveils unified leadership team after Recharge deal

Coda unveils a unified leadership team and reshaped board as it fully integrates Recharge into a single global digital commerce platform.

By Melvin Hipolito • 5 min read • Tue, 9th Dec 2025
BGF invests to boost PMC's global tech & commerce ambitions
Digital Transformation

BGF invests to boost PMC's global tech & commerce ambitions

BGF invests in UK-based PMC to accelerate global expansion and enhance its digital engineering and managed services across retail and commerce sectors.

By Shannon Williams • 4 min read • Wed, 18th Jun 2025
Ultra Violette proves tech transformation is a team sport
Digital Transformation

Ultra Violette proves tech transformation is a team sport

Australian skincare brand Ultra Violette credits its rapid international growth to strong team alignment alongside new NetSuite tech, not just systems alone.

By Annexa • 4 min read • Sat, 24th May 2025
European brands shift eCommerce strategies beyond Amazon in 2025
Digital Transformation

European brands shift eCommerce strategies beyond Amazon in 2025

Nearly 80% of European brands plan to expand eCommerce beyond Amazon in 2025, embracing hybrid models amid rising costs and operational challenges.

By Shannon Williams • 3 min read • Thu, 22nd May 2025
Primer & Cleeng join forces to optimise global payments
DevOps

Primer & Cleeng join forces to optimise global payments

Cleeng has partnered with Primer to enhance global payment operations, aiming to reduce subscriber churn while boosting payment performance across markets.

By Catherine Knowles • 3 min read • Fri, 11th Apr 2025
Unified commerce reshapes shopping in India & the US
Marketing Technologies

Unified commerce reshapes shopping in India & the US

Consumers increasingly blend online, offline, and social media shopping platforms. A report by Locus and Coresight highlights 65.8% utilising multiple touchpoints.

By Shannon Williams • 3 min read • Tue, 24th Sep 2024
Hygraph & commercetools to boost eCommerce capabilities
Enterprise Content Management

Hygraph & commercetools to boost eCommerce capabilities

Hygraph and commercetools forge a partnership to enhance D2C eCommerce through integrative and flexible content management tools.

By Shannon Williams • 3 min read • Fri, 1st Mar 2024
Apollo Supply Chain launches 'alfa' for India's D2C brands
Data Analytics

Apollo Supply Chain launches 'alfa' for India's D2C brands

Apollo Supply Chain introduces 'alfa', an eCommerce fulfilment service targeting Direct-to-Consumer brands across India, aiming to augment delivery speed and logistics cost-efficiency.

By Catherine Knowles • 3 min read • Thu, 18th Jan 2024

Stories from Other Regions

Direct to consumer (D2C) stories

First Media backs MMC to widen media-for-equity reach
eCommerce

First Media backs MMC to widen media-for-equity reach

First Media joins MMC as an LP, boosting the venture fund's media-for-equity firepower with wider digital, social and TV ad reach for start-ups.

By Karen Joy Bacudo • 4 min read • Wed, 21st Jan 2026
Rebecca Dawson hailed in UK list of inspiring women
eCommerce

Rebecca Dawson hailed in UK list of inspiring women

Plus-size outdoor champion Rebecca Dawson named among UK's 100 most inspiring female entrepreneurs in Small Business Britain list.

By Joseph Gabriel Lagonsin • 3 min read • Thu, 15th Jan 2026
Patchworks unveils MCP to plug AI into live retail ops
Digital Transformation

Patchworks unveils MCP to plug AI into live retail ops

Patchworks debuts MCP integration layer to plug AI into retailers' live systems, promising real-time workflows beyond basic recommendations.

By Catherine Knowles • 4 min read • Mon, 12th Jan 2026
Jaded London hires Verde to fuel £100m SEO growth push
Marketing Technologies

Jaded London hires Verde to fuel £100m SEO growth push

Jaded London taps Verde Digital for an SEO overhaul as it chases GBP £100 million in revenue and ramps up global streetwear expansion.

By Sofiah Nichole Salivio • 4 min read • Mon, 12th Jan 2026
2026 tipped as the year UK retail investors dominate
Crypto

2026 tipped as the year UK retail investors dominate

Retail investors are tipped to rule UK wealth and fintech by 2026 as banks and digital challengers race to capture mass-market demand.

By Shannon Williams • 4 min read • Wed, 17th Dec 2025
THG Fulfil boosts Manchester site with 430 new sorting robots
Robotics

THG Fulfil boosts Manchester site with 430 new sorting robots

THG Fulfil will install 430 Libiao T-sorting robots at its Manchester warehouse in September 2025, boosting capacity by 75% to process one million units daily.

By Shannon Williams • 3 min read • Fri, 13th Jun 2025
Travelgoogoo launches global eSIM with year-round messaging
Unified Communications

Travelgoogoo launches global eSIM with year-round messaging

Singapore's Travelgoogoo launches Travelgoogoo365, offering a £14 annual global eSIM membership with unlimited messaging across 123 destinations worldwide.

By Catherine Knowles • 3 min read • Thu, 17th Apr 2025