Eagle Eye Stories

By Joseph Gabriel Lagonsin • 4 min read • This month

Kwik Trip adds AI loyalty campaigns with Eagle Eye

The rollout gives 5.25 million shoppers tailored offers and gives brands clearer proof of sales impact, as convenience retail shifts to AI targeting.

By Mark Tarre • 4 min read • Sat, 16th May 2026

Brivo launches AI-friendly API for security integrations

Security integrators could cut development time and costs as Brivo updates its platform for natural-language AI tools and wider software links.

Smart Cities

Brivo opens London office to boost UK security push

Demand for modern access control is rising as ageing security systems in Britain push Brivo to expand local support and AI-led services.

By Joseph Gabriel Lagonsin • 3 min read • Mon, 27th Apr 2026

By Jonathan Reeve • 5 min read • Thu, 2nd Apr 2026

Unpacking the Impact of Agentic Commerce Across ANZ

Retailers risk losing basket share as AI shoppers favour loyalty platforms that can verify offers and rewards in milliseconds.

By Eagle Eye • 4 min read • Tue, 24th Mar 2026

Points, personalisation and innovation: How industry leaders are redefining loyalty

AI is turning loyalty members into “segments of one”, as Asia Pacific leaders shift from flashy tech to invisible, always-relevant rewards.

By Jonathan Reeve • 5 min read • Thu, 19th Mar 2026

Changing customer loyalty landscape: Here's what retail leaders need to know

Retail leaders are racing to turn data, AI and retail media into performance engines, reshaping how customer loyalty will work by 2026.

By Kaleah Salmon • 4 min read • Wed, 18th Mar 2026

Brivo unveils Eeva AI agent for smarter video security

Brivo launches Eeva, an AI video agent that uses plain-English prompts to spot risks and automate actions across existing camera networks.

Artificial Intelligence

Representation in tech cannot lag in the age of AI

As AI reshapes daily life at speed, tech must confront representation gaps to avoid scaling bias and lock women out of future power.

By Caitlin Stephens • 4 min read • Thu, 5th Mar 2026

By Jonathan Reeve • 7 min read • Mon, 9th Feb 2026

Technology and the Shift in Managing 'Personalised Offers'

Retailers are racing from blunt discounts to AI-driven one-to-one offers, promising sharper margins and loyalty in APAC's crowded market.

By Mark Tarre • 4 min read • Thu, 5th Feb 2026

Asia Pacific Loyalty Awards 2026 finalists revealed

Asia Pacific Loyalty Awards 2026 unveils record finalist line-up as brands double down on retention, data and personalised engagement.

By Mark Tarre • 3 min read • Thu, 29th Jan 2026

Brivo unveils 2026 cloud video surveillance trends report

Brivo's 2026 cloud video trends report predicts AI-by-default surveillance, stricter privacy rules and a tipping point for enterprise cloud.

By Joseph Gabriel Lagonsin • 3 min read • Wed, 28th Jan 2026

Metro Singapore partners Eagle Eye on loyalty revamp

Metro Singapore taps Eagle Eye to power its Treasured by Metro loyalty revamp, adding personalised, omnichannel rewards and promotions.

Stories from Other Regions

Eagle Eye stories

Customer Experience

Australians join more loyalty schemes but use fewer

Australian brands face a tougher loyalty market as 93% of consumers hold memberships, yet active use has fallen and relevance is lagging.

By Sean Mitchell • 4 min read • Last week

Data centers

Australia's tech leaders back Albanese's AI strategy

Executives said clearer rules could speed adoption, ease copyright disputes and help Australia turn AI into a commercial edge in mining and retail.

By Mark Tarre • 5 min read • This month

By Sean Mitchell • 4 min read • Last month

Hinds County launches first countywide camera safety network

Dispatchers in Hinds County can now see live images from pre-approved cameras during emergencies, in a first countywide US rollout.

Customer Relationship Management

Loyalty leaders discuss: What are global loyalty programs doing that's missing in APAC?

Loyalty schemes in APAC are losing relevance as global leaders win customers with simpler, more personal offers delivered in real time.

By Aaron Crowe • 4 min read • Last month

Customer Relationship Management

Loyalty leaders discuss: Impact on personalisation across APAC as AI moves from predictive to agentic

Brands risk losing customers to AI agents unless loyalty offers are machine-readable, real-time and simple enough to be chosen automatically.

By Aaron Crowe • 5 min read • Last month

Customer Relationship Management

Loyalty leaders discuss: The biggest gap between what APAC consumers expect and what brands are delivering

APAC retailers are losing margin as clunky loyalty systems fail to meet demand for real-time, personalised offers and easier redemption.

By Aaron Crowe • 5 min read • Last month