Employee Experience (EX) stories - Page 9

Qualtrics has partnered with SAP to enhance employee experiences, integrating its XM platform with SAP SuccessFactors to boost engagement and productivity.

Karl Triebes has been appointed Chief Product Officer at Ivanti, bringing over 30 years of tech expertise to enhance product strategy and customer satisfaction.

A recent ISACA report reveals that privacy professionals face soaring stress levels due to budget cuts and regulatory pressures, with 63% feeling more stressed than five years ago.

Experts predict that 2025 will revolutionise AI in banking, enhancing fraud prevention, risk management, and customer experience, according to SAS.

The International Workplace Group forecasts significant shifts in work practices by 2025, warning that enforcing daily office attendance may trigger mass resignations.

A recent Gartner study reveals a drop in job offers, with only 63% of candidates receiving offers in Q3 2024, down from 73% last year.

Medallia predicts that 2025 will see hyper-personalisation, employee empowerment, and AI transforming customer engagement strategies.

Humanforce has acquired Australian HR tech firm LiveHire for USD $17.2 million, marking its fourth acquisition in two years to enhance workforce solutions.

Zendesk has appointed Shashi Upadhyay as its new President of Product, Engineering, and AI, charged with driving growth in customer and employee services.

New research reveals 31% of organisations face daily challenges with Virtual Desktop Infrastructure, highlighting crucial support needs amid cost pressures.

TeamViewer has announced its largest acquisition to date, acquiring 1E for USD $720 million to enhance its digital employee experience solutions.

As businesses adapt to evolving regulations, modern HR systems are transforming, with integrated platforms essential for compliance and operational efficiency.

Optus and NICE have launched a new contact centre system at Great Southern Bank, cutting customer wait times to just 30 seconds for 80% of calls.

As HR leaders face the chaos of fragmented systems, 2025 promises a revolution with all-in-one Employment Operating Systems transforming the landscape.

Freshworks has appointed Srinivasan Raghavan as Chief Product Officer to spearhead its product strategy, enhancing growth in AI and customer experience.

Gartner has unveiled the top three HR technology trends for 2024, highlighting AI tools, skills management, and virtual assistants as key innovations.

Alex Nemeth has been appointed Country Manager for Qualtrics in Australia and New Zealand, aiming to boost customer and employee experiences.

The Salesforce Agentforce World Tour in Auckland attracted over 1,300 attendees, showcasing the impact of autonomous AI agents on New Zealand businesses.

A BrightHR report reveals increasing HR tech adoption among small businesses in Australia and New Zealand, with a 27.4% rise in recorded holiday days.

A new report from NTT DATA reveals organisations are evolving from GenAI experimentation to strategic investments aimed at boosting business performance.