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Engagement stories

Whispir unveils innovative 'Transact' & 'Off-Platform Messaging' products
Marketing Technologies

Whispir unveils innovative 'Transact' & 'Off-Platform Messaging' products

Whispir has launched two new innovative products, Whispir Transact and Whispir Off-Platform Messaging, to enhance its platform.

By Kaleah Salmon • 3 min read • Wed, 20th Dec 2023
Social trends report unfolds brand-customer disconnect
Generative AI

Social trends report unfolds brand-customer disconnect

Hootsuite's 2024 Social Trends Report reveals a major gap in brand-customer connections due to outdated social engagement strategies.

By Shannon Williams • 3 min read • Thu, 16th Nov 2023
WorkJam bolsters digital workforce solutions through Quay Consulting partnership
Unified Communications

WorkJam bolsters digital workforce solutions through Quay Consulting partnership

WorkJam teams up with Quay Consulting to strengthen its digital workplace solutions and enhance organisational performance.

By Kaleah Salmon • 3 min read • Mon, 13th Nov 2023
Kabuni launches immersive learning platform with 'Learn-to-Earn' model
Marketing Technologies

Kabuni launches immersive learning platform with 'Learn-to-Earn' model

EdTech firm Kabuni introduces Kabuni WIZARD, an immersive learning platform with a unique 'Learn-to-Earn' model for youths.

By Catherine Knowles • 3 min read • Wed, 8th Nov 2023
Study reveals stark discrepancy in perceived AI use at work
Human Capital Management

Study reveals stark discrepancy in perceived AI use at work

A new study has revealed executives believe artificial intelligence is more commonly used in the workplace than employees perceive.

By Shannon Williams • 3 min read • Thu, 26th Oct 2023
Study reveals employee perception and reality of AI use at work
Human Capital Management

Study reveals employee perception and reality of AI use at work

A new study from UKG reveals there is disparity between employee perceptions and the actual usage of artificial intelligence in the workplace.

By Shannon Williams • 3 min read • Thu, 26th Oct 2023
Workday recognised again as Leader in Cloud HCM for 8th year
EduTech

Workday recognised again as Leader in Cloud HCM for 8th year

Workday, Inc. holds its position as a leader in the Gartner Magic Quadrant for Cloud HCM for the eighth year in a row.

By Sean Mitchell • 3 min read • Tue, 24th Oct 2023
Antavo and Concord partnership to enhance digital customer experiences
Customer Experience

Antavo and Concord partnership to enhance digital customer experiences

Antavo, an Enterprise Loyalty Cloud company, and digital transformation firm Concord, forge a partnership aimed at improving digital customer experiences.

By Kaleah Salmon • 3 min read • Mon, 23rd Oct 2023
Australian firm Kismet acquires Media.com to combat fake news
Marketing Technologies

Australian firm Kismet acquires Media.com to combat fake news

Kismet Group acquires Media.com to offer a platform combating misinformation and protecting users' reputation.

By Sean Mitchell • 3 min read • Sat, 14th Oct 2023
Revolutionising retail: Harnessing LBS and RTLS for performance boost
Customer Experience

Revolutionising retail: Harnessing LBS and RTLS for performance boost

Retailers are using Location-Based Services (LBS) and Real-Time Location Systems (RTLS) to enhance performance.

By Imee Dequito • 3 min read • Fri, 13th Oct 2023
Trend Micro redesigns partner programme for a new era of cybersecurity
Advanced Persistent Threat Protection

Trend Micro redesigns partner programme for a new era of cybersecurity

Trend Micro redesigns partner programme to encourage cybersecurity growth and engagement in amidst digital threats.

By Sean Mitchell • 3 min read • Thu, 5th Oct 2023
Video: 10 Minute IT Jams - An update from XRii
Customer Experience

Video: 10 Minute IT Jams - An update from XRii

Matthew Endresz, who is the CEO of XRii, joins us today to tell us more about XRii and what they are doing in the APAC region.

By Tom Raynel • 5 min read • Fri, 22nd Sep 2023
CustomerAI fuels next generation of customer relationships
Customer Experience

CustomerAI fuels next generation of customer relationships

Twilio has unveiled new CustomerAI solutions that it says will unlock the power of artificial intelligence for hundreds of thousands of businesses.

By Shannon Williams • 3 min read • Thu, 24th Aug 2023

Stories from Other Regions

Engagement stories

Managers call for more AI use despite underutilisation
Artificial Intelligence

Managers call for more AI use despite underutilisation

Despite nearly 70% of managers advocating for greater use of artificial intelligence, only 23% utilise it, a Beamery study reveals.

By Shannon Williams • 3 min read • Thu, 7th Dec 2023
AP+ & Five by Five Global campaign tackles data oversharing issue
Data Privacy

AP+ & Five by Five Global campaign tackles data oversharing issue

AP+ and Five by Five Global have launched a campaign to counter data oversharing issue with novel ConnectID solution.

By Tom Raynel • 2 min read • Mon, 13th Nov 2023
OPPi to launch in the UK, aims to empower leaders with AI insights
Customers

OPPi to launch in the UK, aims to empower leaders with AI insights

Singaporean entrepreneur Adrian Liew is set to debut OPPi, an AI-driven platform designed to enhance workplace communication in the UK.

By Staff Writer • 3 min read • Thu, 12th Oct 2023
Aston University joins Turing University Network to advance AI and Data Science
EduTech

Aston University joins Turing University Network to advance AI and Data Science

Aston University joins prestigious Turing University Network, showcasing commitment to advancing data science and AI.

By Sean Mitchell • 3 min read • Wed, 4th Oct 2023
Retailers at risk from significant cost in lost opportunity
Data Analytics

Retailers at risk from significant cost in lost opportunity

Contentsquare, a digital analytics authority, reveals that category pages hold the highest engagement rate at 32.7% among all site pages.

By Kaleah Salmon • 4 min read • Wed, 4th Oct 2023