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Survey finds trust, safety & security key for CX in 2025
Digital Transformation

Survey finds trust, safety & security key for CX in 2025

A global survey reveals enterprises plan to boost investment in trust, safety and security for customer experience amid rising compliance and fraud challenges.

By Shannon Williams • 4 min read • Mon, 5th May 2025
Skyfire & Cequence partner to enable secure AI agent access
Risk & Compliance

Skyfire & Cequence partner to enable secure AI agent access

Skyfire and Cequence Security partner to enable secure, compliant access and transactions for AI agents across digital services globally.

By Catherine Knowles • 4 min read • Mon, 28th Apr 2025
How finance teams can catch fraud early and increase audit efficiency
Risk & Compliance

How finance teams can catch fraud early and increase audit efficiency

Finance teams are urged to enhance fraud detection and audit efficiency as businesses face increasing revenue losses and evolving tactics amidst economic pressures.

By Fabian Calle • 3 min read • Thu, 6th Mar 2025
Bad AI, good AI: harnessing AI for a stronger security posture
Malware

Bad AI, good AI: harnessing AI for a stronger security posture

AI's dual impact on security is stark; while cybercriminals leverage its power to craft sophisticated attacks, security teams harness its potential to enhance threat detection.

By Bob Gilbert • 5 min read • Mon, 3rd Mar 2025
Insurance executives see opportunity in $1.8 trillion gap
Artificial Intelligence

Insurance executives see opportunity in $1.8 trillion gap

A recent survey reveals that 79% of insurance executives feel a moral duty to address the USD $1.8 trillion global protection gap, viewing it as a key business opportunity.

By Sean Mitchell • 3 min read • Wed, 26th Feb 2025
Healthcare tops data breach incidents in 2024, surpassing finance
Ransomware

Healthcare tops data breach incidents in 2024, surpassing finance

Kroll's latest report reveals the healthcare sector was the most targeted by data breaches in 2024, accounting for 23% of all incidents, surpassing finance.

By Kaleah Salmon • 3 min read • Fri, 21st Feb 2025
Businesses face growing threat from deepfake scams, Forrester warns
Breach Prevention

Businesses face growing threat from deepfake scams, Forrester warns

A Forrester Research report reveals that the rise of deepfake technology poses significant risks for businesses, with scams costing firms millions.

By Sean Mitchell • 3 min read • Thu, 20th Feb 2025
Kaspersky blocks over 893 million phishing attempts in 2024
Malware

Kaspersky blocks over 893 million phishing attempts in 2024

In 2024, Kaspersky blocked over 893 million phishing attempts, a 26% rise from 2023, as cybercriminals exploited trusted brand names to deceive users.

By Shannon Williams • 3 min read • Thu, 20th Feb 2025
Kapwork launches platform to streamline invoice factoring
IT Automation

Kapwork launches platform to streamline invoice factoring

Kapwork has launched its innovative Kapwork Verify platform to automate invoice factoring, claiming a potential 20% cut in operational costs for businesses.

By Catherine Knowles • 3 min read • Thu, 13th Feb 2025

Stories from Other Regions

Fraud stories

Fraud against Australian businesses on the rise, report finds
Customer Experience

Fraud against Australian businesses on the rise, report finds

A recent report reveals that 61% of Australian businesses face rising fraud incidents, prompting a shift to AI-driven security solutions to combat these threats.

By Sean Mitchell • 3 min read • Wed, 16th Apr 2025
ConnectID & Caresquare partner to combat NDIS fraud
Cloud Services

ConnectID & Caresquare partner to combat NDIS fraud

ConnectID has partnered with Caresquare to enhance identity verification in the NDIS, tackling fraud that costs AUD $2 billion annually.

By Melania Watson • 3 min read • Fri, 11th Apr 2025
Endowus teams with Twilio to enhance platform security
Cybersecurity

Endowus teams with Twilio to enhance platform security

Endowus has teamed up with Twilio to enhance security on its digital wealth platform, addressing a surge in fraud cases with advanced verification measures.

By Catherine Knowles • 3 min read • Wed, 12th Mar 2025
UK sees 63% rise in savings accounts used for fraud
Credit card fraud

UK sees 63% rise in savings accounts used for fraud

Reports indicate a staggering 63% rise in the misuse of savings accounts for fraud in the UK last year, outpacing a 12% increase in current accounts.

By Shannon Williams • 3 min read • Fri, 7th Mar 2025
European travel sector faces payment system inefficiencies
Fintech

European travel sector faces payment system inefficiencies

A new study by Modulr reveals that 96% of European travel leaders find their payment systems inadequate, leading to inefficiencies and wasted time.

By Catherine Knowles • 3 min read • Thu, 20th Feb 2025
Telstra & CommBank extend partnership to combat fraud
Unified Communications

Telstra & CommBank extend partnership to combat fraud

Telstra and CommBank have announced an extension to their partnership, introducing new 'Fraud Indicator' technology to enhance fraud detection and protect against identity theft.

By Catherine Knowles • 3 min read • Fri, 14th Feb 2025
Concerns rise over digital ID storage on phones in the UK
Physical Security

Concerns rise over digital ID storage on phones in the UK

A Thales survey reveals that one-third of UK residents are storing official ID on their phones, raising alarms over potential identity fraud.

By Shannon Williams • 3 min read • Fri, 14th Feb 2025
Lack of whistleblowing systems undermines ESG in Australia
Transparency

Lack of whistleblowing systems undermines ESG in Australia

Report It Now raises alarm over the inadequate whistleblowing infrastructure in Australian firms, jeopardising Environmental, Social, and Governance commitments.

By Shannon Williams • 3 min read • Wed, 12th Feb 2025