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Zoom adds AI tools to Virtual Agent for customer service
Software-as-a-Service

Zoom adds AI tools to Virtual Agent for customer service

Customer service teams can now build and monitor AI agents more easily, with Zoom adding testing, quality controls and outcome-based pricing.

By Sean Mitchell • 4 min read • Yesterday
Jiva.ai & Aevice predict asthma attacks from wearables
Wearables

Jiva.ai & Aevice predict asthma attacks from wearables

Wearable monitoring could give asthma patients up to 72 hours' warning of worsening symptoms after a three-year UK-Singapore trial.

By Joseph Gabriel Lagonsin • 4 min read • Yesterday
Prosper AI raises USD $30 million in Series A round
Software-as-a-Service

Prosper AI raises USD $30 million in Series A round

Demand is rising for software that cuts healthcare admin work, as the New York-based company expands beyond scheduling into billing and verification.

By Sofiah Nichole Salivio • 5 min read • Yesterday
Zeroseven wins top Umbraco Cloud award for Icon Group
Software-as-a-Service

Zeroseven wins top Umbraco Cloud award for Icon Group

The Brisbane agency's recognition boosts Australia's profile in Umbraco's global partner network as it expands across APAC.

By Sean Mitchell • 4 min read • 2 days ago
Kentico adds AI award in Site of the Year 2026 reset
Software-as-a-Service

Kentico adds AI award in Site of the Year 2026 reset

Digital experience projects using agentic AI will now compete for recognition as Kentico reshapes its Site of the Year awards into six sectors.

By Sean Mitchell • 4 min read • Last week
Bioxtreme launches Dextreme 2.0 for stroke recovery
Artificial Intelligence

Bioxtreme launches Dextreme 2.0 for stroke recovery

Stroke rehabilitation clinics could see more tailored therapy, as Bioxtreme's updated robot adds AI-driven support and broader access features.

By Joseph Gabriel Lagonsin • 4 min read • Last week
Patent filing backs privacy-preserving identity system
Data Protection

Patent filing backs privacy-preserving identity system

EU backers are seeking €74.3 million to roll out a system that proves a person was present without exposing personal data.

By Mark Tarre • 4 min read • Last week
Equinix & Cisco expand secure AI factory in Singapore
Private Cloud

Equinix & Cisco expand secure AI factory in Singapore

Singapore businesses can now deploy secure AI systems in private data centres, easing sovereignty concerns as demand rises across regulated sectors.

By Joseph Gabriel Lagonsin • 4 min read • Last week
Swisslog Healthcare names Christina Liebman Marketing Chief
Software-as-a-Service

Swisslog Healthcare names Christina Liebman Marketing Chief

The hire gives Swisslog Healthcare extra marketing firepower as it pushes deeper into hospital automation and customer growth.

By Sofiah Nichole Salivio • 3 min read • Last week
Azul launches free JVM risk assessment amid AI threat
Digital Transformation

Azul launches free JVM risk assessment amid AI threat

The free check could help security teams uncover overlooked Java runtimes before AI-driven attackers exploit known flaws and outdated versions.

By Joseph Gabriel Lagonsin • 4 min read • Last week

Stories from Other Regions

Healthcare stories

AI scheduling tool cuts aged care rostering delays
Data Protection

AI scheduling tool cuts aged care rostering delays

Aged care staff are spending half as long on morning rostering after an AI system recovered 15 hours a week at ECH.

By Mark Tarre • 4 min read • Yesterday
Australian investors keen on tech, but funding lags
Fintech

Australian investors keen on tech, but funding lags

Investor demand for Australian startups is outpacing funding channels, with only 27% willing to commit more than AUD $100,000 to one deal.

By Joseph Gabriel Lagonsin • 4 min read • Yesterday
Iveda adds contactless sleep sensor to senior care kit
Wearables

Iveda adds contactless sleep sensor to senior care kit

The contactless sensor aims to spot overnight health changes in older adults before daytime symptoms become visible, aiding care teams.

By Sean Mitchell • 4 min read • Yesterday
Deloitte opens the London AI Studio with Google Cloud
Digital Transformation

Deloitte opens the London AI Studio with Google Cloud

UK clients could see agentic AI projects prototyped in four weeks as Deloitte expands its Google Cloud alliance and trains 1,000 staff.

By Sofiah Nichole Salivio • 4 min read • Last week
Wise buys Expatica to widen global relocation reach
Fintech

Wise buys Expatica to widen global relocation reach

The deal broadens Wise's customer reach beyond payments, tying its cross-border banking tools to advice for millions of people moving abroad.

By Karen Joy Bacudo • 3 min read • Last week
INC ransomware surges as Australia stays in sights
Disaster Recovery

INC ransomware surges as Australia stays in sights

Australian businesses face renewed ransomware pressure as INC expands quickly after LockBit and BlackCat were disrupted, researchers say.

By Mark Tarre • 3 min read • Last week
iQanAI launches conversational AI sales app across SEA
Software-as-a-Service

iQanAI launches conversational AI sales app across SEA

Businesses across Singapore, Malaysia and Indonesia can now automate multilingual chat sales around the clock, reducing missed leads and follow-up delays.

By Mark Tarre • 3 min read • Last week