Hospitality stories

SiteMinder extends hotel distribution into AI chat tools, aiming to keep 53,000 hotels bookable as travellers increasingly start searches there.

Minor Hotels teams up with Google, Salesforce, OneTrust and Deloitte on an AI-led data platform to sharpen guest service across 640 properties.

Thales report finds weak login and sign-up flows are pushing users away, as trust in AI, data handling and digital services remains low.

Milestone Systems' Project Hafnia uses AI video language models to turn CCTV streams into real-time, multi‑modal security insight.

Quiq names Jen Grant chief marketing officer to steer strategy as enterprises move AI agents from pilots to large-scale customer use.

New Zealand small firms notch strongest sales in three years as December spending surges and easing interest rates speed up payments.

New Zealand SMEs lifted staff hours but eased wage growth in January, leaning on existing rosters as they cautiously test post-holiday demand.

LIV Golf has unveiled Fan Caddie, an AI 'second-screen' assistant offering real-time stats, replays and shopping while fans watch live.

PPDS launches 37in Philips Stretch 3150 ultra-wide 32:9 signage, targeting tight retail and transport spaces with Android 13 on board.

Alcatel-Lucent unveils Rainbow Hub, an integration-led cloud platform linking UCC with workflows, IoT and vertical services for partners.

Amperity debuts AI-powered tools for airlines and hotels, promising real-time personalised offers by unifying fragmented traveller data.

Yorkshire's Apollo3D launches Infinity Virtual Tours, turning Matterport scans into guided, data-rich journeys for retail, venues and estates teams.

New research reveals retail leads commerce media maturity, with 22% at advanced stages, while automotive lags, highlighting vast sector disparities worldwide.

SAS has been named a leader in real-time interaction software for its Customer Intelligence 360, excelling in AI and data-driven customer engagement.

By 2026, AI and tax intelligence will revolutionise business compliance, driving real-time reporting and transforming finance, trade, retail, and hospitality sectors globally.

Adyen launches durable S1E4 Pro and versatile S1F4 Pro payment terminals, designed to boost efficiency in retail, hospitality, and beauty sectors.

Paytronix launches Journey Builder, an AI tool that automates personalised marketing campaigns for restaurants and convenience stores in real time.

NZ small businesses saw 1.9% sales growth year-on-year, but jobs fell 1.2%, with sectors like construction and hospitality facing ongoing challenges.

Humanforce appoints Aaron Thorne as Chief Sales Officer to drive global expansion and strengthen sales in frontline workforce management sectors.

Adyen is unifying payment systems across nearly 50 LVMH Maisons to enhance luxury customer experiences in over 1,000 stores globally.