Insurance Australia Group (IAG) stories
IAG New Zealand shifts core claims platform to cloud
Last month
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dr
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digital transformation
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cx
IAG New Zealand has moved its core Guidewire ClaimCentre system to Guidewire Cloud, aiming to boost claims resilience, scale and updates.
IAG taps Codafication's Crunchwork to streamline claims
Fri, 30th Jan 2026
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dr
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digital transformation
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cx
IAG is rolling out Codafication's Crunchwork platform to unify property claims data, automate workflows and cut delays across suppliers.
IAG partners with Adobe to personalise insurance customer journeys
Thu, 23rd Oct 2025
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data analytics
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digital transformation
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cx
Insurance Australia Group teams up with Adobe to use AI for personalised, seamless customer experiences across its retail insurance brands.
NiCE honours EMEA & APAC firms for AI-driven CX excellence
Fri, 4th Jul 2025
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uc
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digital transformation
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cx
NiCE celebrates EMEA and APAC firms for AI-driven customer experience excellence at its 2025 International CX Excellence Awards, spotlighting innovation and impact.
Peter Marelas appointed as New Relic Field CTO for APJ
Thu, 4th Jul 2024
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data science
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ai
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cloud services
New Relic has named Peter Marelas as Field CTO for APJ, leveraging his 25 years of tech expertise to enhance customer engagement and promote observability solutions.
Qrious retains ISO security certifications amid New Zealand's data concerns
Mon, 20th Nov 2023
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data analytics
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martech
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cdp
Qrious upholds its ISO 27001 and 27701 certifications amidst increasing data privacy concerns in New Zealand's growing cloud computing industry.
Medallia appoints Adam Maine as ANZ Country Manager
Thu, 23rd Feb 2023
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uc
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cx
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martech
Medallia appoints new Country Manager for Australia and New Zealand to meet rising customer experience demand in the region using cloud-based technology.
Delta Insurance Group appoints Natasha Plesnik as senior underwriter
Fri, 20th May 2022
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aig
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iag
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qbe
Insurance professional Natasha Plesnik appointed senior underwriter at Delta Insurance NZ, supporting all liability lines, boosting expansion programme.
IAG Insurance attempts to scam own employees - but not in a bad way
Thu, 1st Jun 2017
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phishing
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email security
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cybersecurity
The goal is not to scam them into giving back their wages, but to test them on their cyber security awareness.
Catchi goes silver on Oracle partner network
Tue, 17th Jan 2017
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uc
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digital transformation
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education, learning & training
Catchi goes silver with Oracle as it seeks to drive digital transformation using Oracle's Marketing Cloud automation offerings.
UPDATE: IAG's NZ unit doubles 1H profit, lifts premiums on Lumley acquisition
Wed, 18th Feb 2015
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iag
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fy
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revenue
Insurance Australia Group's New Zealand unit, the country's biggest general insurer, more than doubled first-half profit and lifted gross written p.