Insurance stories - Page 12
Insurance market undergoing huge digital disruption
Fri, 17th Sep 2021
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insurance
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capgemini
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online experience
Half of insurance customers in the UK are considering coverage from digital players, forcing traditional insurers to seek partnerships for survival.
Cyber-insurance or self-insurance: how businesses can recover from ransomware attacks
Tue, 10th Aug 2021
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storage
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malware
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ransomware
Putting the right infrastructure solutions in place will help businesses reduce their risk profile by ensuring backups are protected from attack.
Case study: rapidMATION automates DKG's 'future-ready' business
Thu, 8th Apr 2021
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cx
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martech
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rpa
DKG had two goals: to create exceptional customer experiences and employee opportunities; and to build a business that is more competitive and future-ready.
Financial services and insurance businesses survive challenges thanks to DevOps
Fri, 26th Mar 2021
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devops
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fintech
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apm
While 2020 was one of the most challenging years for every business, those in financial services and insurance have fared better than most.
Video: 10 Minute IT Jams - Hyland exec discusses the state of cloud solutions in APAC
Thu, 12th Nov 2020
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saas
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digital transformation
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ecm
Hyland's EVP Ed McQuiston discusses recent acquisitions and the company's new cloud-based solution in an interview with TechDay.
AI revolutionising insurance and finance services in New Zealand
Tue, 3rd Dec 2019
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ai
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insurance
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financial results
AI is transforming New Zealand's finance and insurance sectors by enhancing customer-centric services and operational efficiency, says the AI Forum report.
IntegrationWorks transform FMG's rural insurance processes
Wed, 19th Jun 2019
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devops
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digital transformation
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apm
New Zealand's FMG partners with IntegrationWorks to overhaul its digital processes, enabling clients to self-manage insurance and enhancing service delivery.
Why many insurance tech companies want to improve CX
Thu, 11th Apr 2019
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uc
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wearables
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cx
Insurance tech firms are revolutionising customer experience, driven by AI and wearables, says InsurtechNZ. A digital-first approach could transform the sector.
Vero study: Women run larger SMBs; and they're more worried too
Tue, 4th Dec 2018
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data analytics
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planning
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bi
Women run larger SMBs but are more stressed and less likely to use insurance brokers than men, reveals a new Vero study involving 900 New Zealand businesses.
Insurers struggling to keep pace with drone and e-bike tech
Tue, 31st Jul 2018
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drones
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insurance
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tablets
If you own an e-bike or a drone and expect them to be covered by your current home contents insurance policy, it might pay to check the fine print.
Cove trials insurance purchases via Facebook Messenger chatbot
Mon, 25th Jun 2018
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uc
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hyperscale
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public cloud
Cove Insurance has claimed it's first to sell insurance via a chatbot currently in private beta mode, and the tech looks promising.
Insurtech a win-win for insurers and customers, expert says
Tue, 19th Jun 2018
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uc
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fintech
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martech
The insurance market is benefitting from new technology, with traditional firms embracing advanced technologies.
ANZ and IBM developing blockchain solution for insurance industry
Mon, 30th Apr 2018
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blockchain
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ibm
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insurance
ANZ and IBM collaborate with Suncorp to develop blockchain solution to speed up payment reconciliation in insurance industry.
Lifebroker and Jade Software launch Facebook chatbot for life insurance quote comparisons
Fri, 20th Oct 2017
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crm
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uc
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cx
Lifebroker and Jade Software launch Alfred, Australia's first life insurance comparison chatbot on Facebook Messenger, offering 24/7 real-time quote services.
Health insurer nib trials AI customer service agent Frankie
Mon, 11th Sep 2017
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crm
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digital signage
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martech
Frankie will be able to provide instant responses to a variety of common enquiries to nib's new product range including benefits available.
Business interruption - now a costly claims business for insurance companies
Thu, 24th Aug 2017
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virtualisation
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dr
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hyperscale
Natural disasters push insurers to scrutinize costly business interruption claims, with losses hitting £1.4bn.
Delta Insurance takes tech & cyber liability insurance to South Island firms
Fri, 18th Aug 2017
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cybersecurity insurance
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risk & compliance
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insurance
the company has concentrated heavily on its cyber and tech liability offerings, which Samson says is a good fit for South Island tech companies.
Blockchain disruption: Insurance companies must smarten up to keep up
Wed, 9th Aug 2017
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blockchain
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insurance
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accenture
Car manufacturers that build sensors into their vehicles could identify damage resulting from a collision and trigger a claim payment.
Chch tech company iViis helps to reinvigorate insurance process after Kaikoura quakes
Wed, 5th Apr 2017
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cloud services
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insurance
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iviis
A Christchurch-based tech company has been working with insurance companies to make life a lot easier for those affected by the Kaikoura quakes.
Should insurance cover cyber crime theft? Another Kiwi duped
Fri, 3rd Mar 2017
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email security
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cybersecurity
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cyber criminal
A Kiwi has lost NZD $8000 to a cyber scam, revealing gaps in insurance coverage for such theft. Should home contents policies cover cyber crime?.