Insurance stories - Page 5
Cinven acquires majority stake in Smart Communications for growth
Mon, 4th Aug 2025
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digital transformation
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cx
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martech
Cinven acquires majority stake in Smart Communications to boost global growth and innovation in regulated sectors using its cloud-based customer communication platform.
Exclusive: ServiceNow calls for bold AI adoption to boost national productivity
Thu, 31st Jul 2025
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cx
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martech
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rpa
ServiceNow partners with Datacom to boost AI-driven automation in New Zealand, aiming to enhance enterprise productivity amid demographic challenges.
FreightInsure launches embedded cover for NZ with up to $100,000
Thu, 31st Jul 2025
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supply chain
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e-commerce
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customers
FreightInsure launches embedded insurance in New Zealand, offering up to $100,000 cover for goods in transit via eCommerce and logistics platforms.
AI shifts from adviser to architect in enterprise decision-making
Thu, 17th Jul 2025
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digital transformation
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partner programmes
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supply chain
A new study reveals AI is evolving from an adviser to a core architect in enterprise decision-making, enhancing transparency and accountability across sectors.
Teradata VantageCloud delivers 427% ROI & cuts costs with AI
Tue, 15th Jul 2025
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hybrid cloud
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data analytics
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ai
Organisations using Teradata VantageCloud achieved a 427% ROI and USD $7.9 million annual benefits, cutting costs and boosting AI model accuracy by up to 15%.
TCS Q1 revenue hits USD $7,421m, highlights AI & security wins
Mon, 14th Jul 2025
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digital transformation
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public cloud
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genai
TCS reported USD $7,421m revenue in Q1 FY26, highlighting gains in AI and cybersecurity despite a slight year-on-year revenue decline.
Endava unveils new execs to drive AI & global engagement
Wed, 9th Jul 2025
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ai
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insurance
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mobility
Endava appoints Alastair Lukies as Chief Engagement Officer and Rob Machin as Chief People and Locations Officer to boost AI-led growth and global engagement.
Poor data intake drives customer disengagement in Australia & NZ
Wed, 25th Jun 2025
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digital transformation
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cx
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martech
Poor data intake and communication methods cause significant customer disengagement in Australia and New Zealand, says Smart Communications' 2025 research.
AI to create new roles as Nimbl predicts job growth not loss
Sat, 14th Jun 2025
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digital transformation
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cx
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martech
Nimbl predicts AI will create new job roles and growth, transforming the workforce with personalised services rather than causing redundancies.
Datadog launches enhanced log tools for cost & compliance needs
Fri, 13th Jun 2025
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siem
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advanced persistent threat protection
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ai security
Datadog unveils enhanced log management tools helping firms cut costs and meet strict compliance, including long-term retention and local data storage options.
Denodo earns Snowflake financial services competency
Thu, 12th Jun 2025
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digital transformation
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martech
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cdp
Denodo has earned the Snowflake Financial Services Competency, recognising its expertise in secure data management for banking, capital markets, and insurance.
AI reshaping traditional sectors like insurance & travel
Tue, 10th Jun 2025
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ai
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samsung
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cloud services
Artificial intelligence is revolutionising the way sectors operate, and embracing the technology is now essential for unlocking its full potential.
Salesforce launches Agentforce AI agents for financial services
Thu, 22nd May 2025
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digital transformation
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fintech
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cx
Salesforce launches Agentforce for Financial Services, offering AI agents to automate tasks and boost personalised client engagement in banks and insurers.
General counsels turn to generative AI to manage compliance risks
Thu, 22nd May 2025
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risk & compliance
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genai
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data privacy
A global study reveals 97% of general counsels now use generative AI to boost legal compliance and operational efficiency amid rising pressures.
myCOI launches illumend to automate insurance compliance tasks
Mon, 12th May 2025
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digital transformation
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physical security
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risk & compliance
myCOI launches illumend, an AI-powered platform designed to simplify third-party insurance compliance for risk managers and property teams alike.
Asia-Pacific organisations honoured for digital transformation
Fri, 9th May 2025
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digital transformation
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cx
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martech
Smart Communications has honoured leading Asia-Pacific firms, including ING and Westpac, with 2025 SCALE Awards for digital transformation and customer engagement.
Rubrik & Rackspace team up for rapid post-cyber attack recovery
Thu, 1st May 2025
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data protection
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dr
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ransomware
Rubrik and Rackspace team up to launch a new managed recovery service, cutting cyber attack recovery from weeks to hours for key sectors like finance and healthcare.
FICO & dacadoo partner on life insurance risk assessment
Thu, 24th Apr 2025
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data analytics
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cx
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martech
FICO and dacadoo partner to boost life insurance risk assessments using AI, aiming for personalised policies and faster underwriting for insurers globally.
AI trust varies among New Zealand financial service users
Mon, 31st Mar 2025
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martech
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cdp
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ai
A Salesforce report reveals New Zealand consumers show mixed trust in AI within financial services, highlighting a growing expectation for lower fees and faster transactions.
NZ sees major drop in insured catastrophe losses in 2024
Mon, 31st Mar 2025
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clean technologies
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insurance
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climate change
A report reveals New Zealand enjoyed a rare year of minimal natural disasters in 2024, with insured losses plummeting to nearly zero from AUD $3.6 billion in 2023.