Managed Services stories - Page 10
Organisations keen on quality IT service delivery but lacking or not wishing to invest in the necessary
expertise often outsource this specialised field to an expert which provides the technology, guidance
and recommendations, support and maintenance required. This is a Managed Services engagement,
with the vendor known as Managed Services Provider or MSP. In the Managed Services model, a subscription is usually paid making the service fixed cost, distinct from the break/fix model where the
service provider bills only for work done. The MSP model incentivizes preventative maintenance and is
especially popular for mid-sized organisations.
Paragon secures EUR €585 million to fund global growth & tech
Wed, 3rd Dec 2025
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partner programmes
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customer service
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managed services
Paragon secures EUR €585 million refinancing to fund global expansion and advance AI and cloud technologies, targeting new markets and growth.
CXANZ honours Citrix partners for excellence across Australia & NZ
Mon, 24th Nov 2025
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virtualisation
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partner programmes
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dicker data
CXANZ has celebrated top Citrix partners across Australia and New Zealand at its inaugural awards, recognising excellence and customer success in the Citrix ecosystem.
IT's human side of cyber incidents and digital transformation
Sat, 22nd Nov 2025
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digital transformation
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partner programmes
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cybersecurity
In 2026, successful cyber incident response and digital transformation hinge on human clarity and calm, despite rapid AI and tech advances reshaping IT landscapes.
Everyone's talking about SASE. Few understand what it really takes
Fri, 21st Nov 2025
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firewalls
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network infrastructure
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digital transformation
SASE unifies networking and security via cloud-based identity-led architecture, yet many firms struggle due to design flaws, not technology, in hybrid work's new era.
Tech marketing in 2026 shifts to evidence & unified messaging
Fri, 21st Nov 2025
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partner programmes
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cybersecurity
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managed services
Tech marketing in 2026 will prioritise clear, unified messaging and strong customer evidence over high-volume tactics to drive measurable business results.
Black Kite unveils AI agent to automate 3rd-party cyber risk
Thu, 20th Nov 2025
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partner programmes
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risk & compliance
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ai
Black Kite launches AI Agent to automate third-party cyber risk investigation, reporting and decision-making, boosting efficiency for security teams worldwide.
Rackspace unveils AI Launch Pad to streamline enterprise adoption
Thu, 20th Nov 2025
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virtualisation
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private cloud
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partner programmes
Rackspace Technology launches AI Launch Pad, a private-cloud service to help businesses overcome AI adoption challenges and boost returns across sectors.
Subex unveils AI-powered brand to support intent-driven networks
Thu, 20th Nov 2025
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partner programmes
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risk & compliance
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genai
Subex unveils a new AI-powered brand to help telecom operators adopt proactive, intent-driven networks and enhance real-time business strategies.
Tanium honours partners driving growth & innovation worldwide
Wed, 19th Nov 2025
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partner programmes
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edr
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cybersecurity
Tanium celebrates its global partners excelling in growth, service, and innovation across regions including Americas, EMEA, and Asia-Pacific.
AI & ransomware reshape cyber threat landscape, report finds
Thu, 13th Nov 2025
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malware
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ransomware
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phishing
Rapid7's report reveals cyber threats evolving with AI-powered phishing, rising ransomware alliances, and faster exploitation of vulnerabilities worldwide.
Adobe introduces Brand Concierge, AI-first solution for personalised customer experiences
Thu, 13th Nov 2025
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cx
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martech
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partner programmes
Adobe launches Brand Concierge, an AI platform to centralise creative assets and deliver personalised, brand-compliant content across customer journeys.
Exclusive: Coevolve's Tim Sullivan warns firms on AI connectivity gap
Tue, 11th Nov 2025
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firewalls
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network infrastructure
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digital transformation
Enterprises rushing AI adoption risk being undermined by neglecting critical network and security layers essential for secure global connectivity, warns Coevolve CEO.
Westcon-Comstor expands Nutanix distribution in New Zealand
Thu, 6th Nov 2025
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storage
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virtualisation
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data protection
Westcon-Comstor is now an authorised distributor of Nutanix in New Zealand and the Pacific Islands, enhancing hybrid multi-cloud offerings for local resellers.
Softsource acquires Network Edge to expand NZ ICT services
Thu, 6th Nov 2025
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uc
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partner programmes
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it industry
Softsource has expanded its New Zealand ICT footprint by acquiring Network Edge, boosting its services and presence across all major metropolitan centres.
EY US partners with CrowdStrike to modernise cyber operations
Tue, 4th Nov 2025
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siem
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cloud security
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advanced persistent threat protection
EY US partners with CrowdStrike to modernise cyber operations using Falcon Next-Gen SIEM, enhancing AI-driven security and accelerating legacy system migration.
Kordia to deliver Dialpad's AI-powered contact centres locally
Mon, 3rd Nov 2025
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uc
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cx
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martech
Kordia is now a Managed Services Partner to deliver Dialpad's AI-powered contact centre solutions in New Zealand, enhancing local support and customer engagement.
Outpost24 unveils all-in-one PCI DSS compliance platform
Fri, 31st Oct 2025
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devops
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application security
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partner programmes
Outpost24 launches an all-in-one PCI DSS compliance platform, combining certified expertise and automation to ease payment card security management.
AvePoint expands Azure protection with IAMCP partnership & new features
Thu, 30th Oct 2025
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data protection
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digital transformation
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cloud security
AvePoint enhances Azure data protection, partners globally with IAMCP, and boosts cloud marketplace integration to support rising demand in AI security services.
Canon Business Services ANZ boosts sales team with six new hires
Wed, 29th Oct 2025
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partner programmes
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ai
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cybersecurity
Canon Business Services ANZ expands its sales team with six hires to boost support and growth across Australia and New Zealand's technology sectors.
AI spending soars as network investment lags in global expansion
Wed, 29th Oct 2025
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network infrastructure
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partner programmes
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ai
Global firms rapidly invest in AI, allocating 45% of tech budgets, but network infrastructure spending lags at just 8%, risking connectivity amid expansion plans.