Microsoft Outlook Stories

Kiwi Stories

Microsoft Outlook stories

Liverton launches SGE Plus on NZ government marketplace

Public sector buyers in New Zealand gain a marketplace option for tighter email controls as phishing and impersonation keep driving cyber risk.

By Catherine Knowles • 3 min read • This month

Data Analytics

New Zealand Police cuts case times to hours with automation

New Zealand Police has cut case processing times from two weeks to under four hours using Appian's automation platform, enhancing efficiency and service.

By Sean Mitchell • 3 min read • Tue, 2nd Dec 2025

Global Stories

Microsoft Outlook stories

Robotic Process Automation

Microsoft adds agentic Copilot tools to Outlook inbox

Inbox and calendar chores could now be automated for Outlook users, though some Copilot tools remain limited to Frontier testers on Windows and the web.

By Sean Mitchell • 4 min read • Last month

Customer Relationship Management

Q4 launches AI-native CRM for investor relations teams

Investor relations teams could cut admin time as Q4’s new system turns meeting notes, reports and contact searches into AI chat tasks.

By Joseph Gabriel Lagonsin • 4 min read • Last month

Software-as-a-Service

Dropbox launches three ChatGPT apps for workflow control

Users can now manage files, search workplace data and schedule meetings without leaving ChatGPT, as Dropbox ties three tools into the interface.

By Mark Tarre • 3 min read • Last month

Storage

Dropbox launches three apps inside ChatGPT for work

Workers can now search files, share links and manage calendars in ChatGPT as Dropbox widens its push into AI office tools.

By Sofiah Nichole Salivio • 3 min read • Last month

Unified Communications

Eptura expands Microsoft 365 workplace tools for firms

Large employers can now handle desk and room bookings in Outlook and Teams as Eptura deepens its Microsoft 365 integration.

By Catherine Knowles • 4 min read • Wed, 1st Apr 2026

Digital Transformation

Workday unveils Sana, an AI hub for HR, finance & apps

Workday launches Sana, a conversational AI hub to search, act and automate workflows across its HR, finance tools and third-party apps.

By Mark Tarre • 5 min read • Wed, 18th Mar 2026

Physical Security

BriefCatch buys WordRake tech to expand legal editing

BriefCatch acquires WordRake's core tech and 12 US patents, aiming to fuse document-level and in-line legal editing in one platform.

By Sofiah Nichole Salivio • 3 min read • Sat, 14th Feb 2026

Digital Transformation

AI transforms cold email into a high-precision channel

The era of mass cold outreach is ending as Google and Yahoo implement aggressive technical mandates and AI-driven inbox filtering systems.

By Sofiah Nichole Salivio • 4 min read • Thu, 5th Feb 2026

Software-as-a-Service

Litera unveils hybrid AI upgrade for Kira contract tool

Litera launches a hybrid AI upgrade for its Kira contract tool, promising 90%+ accuracy and new generative features planned for 2026.

By Kaleah Salmon • 3 min read • Fri, 30th Jan 2026

Unified Communications

Summize raises USD $50m to grow AI contract platform

Summize raises USD $50m to accelerate its AI-powered contract platform, targeting rapid expansion across the UK and US legal markets.

By Kaleah Salmon • 4 min read • Fri, 30th Jan 2026

Encryption

Avalara launches Avi AI agents for secure automated tax compliance

Avalara unveils Avi, a network of AI agents offering secure, automated tax compliance with human oversight and enterprise-grade security.

By Melvin Hipolito • 4 min read • Tue, 4th Nov 2025

Document Management

Litera embeds Lito AI in legal tools at no extra charge for users

Litera embeds its AI legal agent Lito into core products at no extra cost, offering tens of thousands of lawyers AI automation within trusted tools.

By Catherine Knowles • 4 min read • Thu, 30th Oct 2025

Unified Communications

Zendesk launches AI-powered voice agents & analytics upgrades

Zendesk unveils AI-powered Voice Agents and advanced analytics, aiming to boost customer service efficiency and reach USD $200m AI revenue this year.

By Sean Mitchell • 4 min read • Thu, 9th Oct 2025

Enterprise Resource Planning

Avalara launches global AI tools to streamline compliance tasks

Avalara has launched global AI tools, including its agent Avi, to speed up compliance and tax tasks within enterprise systems, cutting filing times significantly.

By Melania Watson • 4 min read • Tue, 7th Oct 2025