Microsoft Teams stories

In this virtual conference, leading practitioners come together to share their real-world success (and failure) stories and share their tips and tricks on optimising their Microsoft 365 and SharePoint investments.More

Software-based systems such as Microsoft Teams are a popular choice for businesses needing to replace their business telephony. More

Expand Capture 5 levels the playing field and empowers professionals whether they’re working remotely or from the office.More

"8x8 Contact Center for Microsoft Teams enables IT and service leaders to seamlessly embed customer engagement with global voice communications into Teams workflows to gain deeper insights across all interactions."More

Today we're highlighting Enghouse Interactive, a company that strives to be one of the world's leading providers of contact centre technologies.More

NZ-based Zeacom's software has become Enghouse’s top-selling contact centre solution, with its Microsoft Teams contact centre offering at its heart. More

Enterprise communications has never been more important for the employee and customer experience, and to ensure that business runs smoothly every day - and every night. More

The company knew that there would be interest amongst channel partners and end users, but it turned out to be much stronger than expected.More

As part of his new role, Henderson will oversee the execution of Microsoft Teams cloud telephony deployments, from initial planning to project delivery. More

"Protecting data in Microsoft Teams has been a challenge historically."More

The new release delivers work from anywhere insights and an improved administrator and user experience.More

The platform will leverage several of Microsoft’s services, including Microsoft 365, Teams, Dynamics 365 and Power Platform.More

The new product, “WHIZZARD”, will soon be available to Zoom, Webex and Microsoft Teams users.More

The certification applies to Jabra’s Evolve headsets, as well as other select Jabra communication devices. More

“The integration with Proofpoint ensures that regulated firms are able to address compliance and empower employees in this new paradigm of work.”More

Organisations that aim to set up cloud telephony functionality in Teams will need a helping hand, as the process can often be complex. More

"Integrating BlackBerry AtHoc will ensure that any organisation managing critical events using Teams is able to contact, alert, and account for everyone within the organisation directly."More

The new range of monitors, meeting system and magnetic sound bar aims to provide solutions for hybrid workers.More

It’s time to stop confusing performance and latency, writes ThousandEyes principal solutions architect Mike Hicks.More

ACE was commissioned by the software giant to deliver Teams training to Microsoft’s partners and customers via the webinars, with the aim of enabling a smooth adoption of Teams as a ‘go-to’ application to mitigate business disruption stemming from the pandemic.More

With increased support for the hybrid workforce, the latest updates are designed to help organisations plan back-to-office strategies.More

Powered by ServiceNow’s digital workflow platform, the Now Platform, the new capabilities are also said to improve agent productivity by enabling them to more effectively collaborate and complete key tasks in Microsoft Teams.More

The headset is Microsoft Teams certified, and it performed very well during the remote launch, with voices crisp and clear. More

Every tool has a purpose, and with the latest integration users can now maximise productivity by choosing the right meeting solution for the task at hand.More