Millennials stories
New Zealanders fear online fraud & AI-driven scams
Last week
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surveillance
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digital transformation
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cx
New Zealanders fear online fraud as Experian survey finds rising scams, with identity theft and AI-driven attacks among the top concerns.
Shoppers turn against AI social content, survey finds
Last week
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cx
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martech
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partner programmes
Shoppers increasingly prefer human-led social posts over AI-generated material, with Gen Z driving brands towards micro-influencers and niche creators.
Visa says AI agents may soon negotiate business deals
Last week
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digital transformation
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fintech
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cx
Businesses warm to AI agents haggling over deals, but consumers remain wary of handing software full control of spending.
Delivery options drive AI shopping decisions, Ingrid finds
This month
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cx
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martech
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supply chain
AI shoppers put delivery terms ahead of recommendations, as Ingrid survey finds clear fulfilment info can sway or sink purchases.
Visa launches subscription manager for recurring payments
Last month
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crypto
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fintech
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cx
Visa rolls out enhanced Subscription Manager for issuers, letting banks offer in-app controls for recurring payments as subscription spending surges.
Companies grow quieter as polarisation reshapes PR
Last month
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risk & compliance
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ai
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clean technologies
USC Annenberg survey finds companies are becoming more selective in public debate as polarisation boosts the clout of communication teams.
Venmo links with PayPal for global money transfers
Last month
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crypto
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fintech
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risk & compliance
Venmo now lets users send USD $ transfers directly to PayPal accounts in 90 markets, creating a global person-to-person payments link.
Generational divides shape how shoppers use green data
Last month
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martech
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commerce systems
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partner programmes
Millennials, Gen Z and Baby Boomers want very different green data, forcing brands to tailor sustainability messaging by age group.
Late payments push Australian small firms into debt
Last month
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fintech
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payment technologies
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productivity
Late payments are pushing more Australian small firms into debt, draining weeks on chasing invoices and fuelling rising financial stress.
AI in love lives: help for some, a deal-breaker for others
Last month
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genai
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data privacy
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ai
AI is entering couples' counselling, with one in five partners keen for its help and nearly one in six ready to walk away over its use.
Australian couples who play games together feel closer
Wed, 4th Feb 2026
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gaming
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digital entertainment
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logitech
Australian couples who play video games together each week report significantly higher relationship satisfaction, new survey data suggests.
Nearly half of Kiwi online daters would date an AI
Wed, 28th Jan 2026
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data protection
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phishing
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physical security
Nearly half of New Zealand's online daters would consider dating an AI, as loneliness and mistrust reshape how Kiwis seek romance online.
Explainer: Oscars to stream on YouTube after long TV era
Tue, 23rd Dec 2025
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digital transformation
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martech
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digital entertainment
The Oscars will leave traditional TV for a free global YouTube livestream from 2029, ending decades of broadcast dominance on ABC.
AI-backed Triple Zero, 111 calls win public support
Thu, 11th Dec 2025
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data protection
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digital transformation
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advanced persistent threat protection
Most Australians and New Zealanders back AI to boost Triple Zero and 111 call handling, though doubts remain over agencies' data use.
Australians lose AUD $432 each on fake online tickets
Thu, 11th Dec 2025
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payment technologies
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e-commerce
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cybersecurity
One in five Australians has been duped by fake online tickets, losing an average AUD $432 as scams surge ahead of the busy summer events season.
Gen Z shoppers to prioritise personal values over discounts
Fri, 21st Nov 2025
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cx
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martech
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ai
Over half of Gen Z shoppers will back brands aligning with their values this Black Friday, often prioritising ethics over discounts, research reveals.
Holiday shoppers demand faster, greener delivery but shun extra fees
Thu, 13th Nov 2025
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supply chain
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clean technologies
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sustainability
Holiday shoppers demand quick, eco-friendly delivery but resist paying extra, with UK consumers showing low confidence in on-time arrivals, survey reveals.
New Zealanders risk scams as shortcuts drive holiday shopping
Fri, 17th Oct 2025
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e-commerce
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cybersecurity
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facebook
New Zealanders risk scams this holiday season by sharing personal data for discounts and shopping via social media, as AI-fuelled frauds rise, Norton warns.
AI heightens phishing success as global cyber defences lag
Fri, 3rd Oct 2025
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data protection
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mfa
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phishing
AI has boosted phishing success as 44% admit falling for scams, yet only 48% of firms fully use multi-factor authentication, says Yubico survey.
Gen Z & Millennials turn to AI for shopping advice over search
Wed, 17th Sep 2025
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martech
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llms
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ai
A global survey reveals 33% of Gen Z and 26% of Millennials prefer AI platforms over search engines for shopping advice, signalling a shift in consumer habits.