Online retail stories

A new survey confirms a large trust gap between shoppers and retailers.>>

According to Shopify APAC managing director Shaun Broughton, Australians haven’t quite broadened their definition of what a store is.>>

Asia Pacific’s online retail market will be worth $2.8 trillion by 2025, up from $1.7 trillion in 2020.>>

Retailers who fared better during the pandemic were those who had a head-start in their digital capabilities. But, for others, it was a race to catch up. >>

Having a unified digital and non-digital strategy, combined with unifying customer data, is how retailers can future-proof their business and succeed in a highly competitive market.>>

Here are the steps that e-tailers can take to optimise shipping processes to make it more efficient and cost-effective for all parties.>>

While the retail winners of 2020 have enjoyed a phenomenal rise in online sales, they should not get too smug about it.>>

With the acquisition of Mighty Ape, Kogan plans to make the most of its new asset by supporting the current team.>>

“It’s great to see APAC brands making significant progress in improving customer experience, however, currently they aren’t setting the bar high enough for a customer-centric strategy.">>

Are you an online retailer? This guide details the threats that you need to be aware of to keep safe in the biggest ever year of online shopping.>>

While 72% of Australian respondents prefer to shop in-store, more than any other country surveyed, 33% say they will now shop online more often.>>

Opportunity beckons to upgrade supply chain processes, transform the consumer experience and build customer loyalty across the omni-channel landscape.>>

The project will see the leading online retailer roll out more than 100 autonomous mobile robots and is the largest deployment of its kind in A/NZ.>>

New survey finds one in four retailers have permanently lost critical business data, damaging sales and revenue.>>

ComCom accuses Becextech of a number of breaches, including false price claims.>>

The move is set to benefit consumers by providing more competition in the market and reducing prices.>>

New Zealand businesses are now able to sell ‘essential’ non-food consumer products such as computer equipment and mobile phones, while the country remains at Alert Level 4 lockdown.>>

"With more Kiwis shopping online than ever before it makes sense for online retailers to look to increase their marketing reach and improve their advertising return on investment.">>

"Asia Pacific is one of the fastest-growing markets for Emarsys and Adam brings the industry knowledge and depth of retail understanding to steward the business in this exciting phase of growth.">>

Black Friday is arguably the most anticipated retail sales period in the world, when brands offer consumers the largest discounts and promotional offers.>>

The total number of certificates using lookalike domains is more than 400% greater than the number of authentic retail domains.>>

"Buy Now Pay Later has changed the face of the way we pay for goods.">>

Augmented reality and virtual reality will rely on 5G to change the customer experience inside and outside retail stores.>>

This week Instagram announced a new feature called checkout, which allows users to buy products they find on Instagram. >>