Online shopping stories
Shoddy search tools are driving Australians from favourite online retailers, with 72% abandoning brands and many paying rivals more.
Linnworks report finds mid-market retail growth closely tied to operational maturity, automation, AI use and stronger multichannel logistics.
Ecommpay launches a free fraud guide for online retailers as UK payment fraud hits GBP £1.17 billion and AI-driven scams rapidly escalate.
Global mobile app installs jumped 10% in 2025 as sessions rose 7%, fuelled by surging finance and eCommerce usage in APAC and beyond.
Retailers risk USD $796bn in losses from returns and shrink in 2025, with omnichannel gaps fuelling preventable fraud and abuse.
Fashion and electronics see the sharpest online price swings, as Decodo data shows retailers repricing items every few hours worldwide.
Fake Olympics shop ads on Meta push fans to cloned sites mimicking Milano Cortina 2026 store to steal card and personal details.
More consumers now treat generative AI as an everyday aide and even a companion, using it for routine decisions despite trust concerns.
Australian shoppers are deserting online retailers over clunky site search, with many paying more elsewhere for AI‑style, natural language results.
A woman cybersecurity leader urges Canadians to claim their digital identity, push employers on cyber benefits and demand safer businesses.
Courier and home-delivery firms have powered transport to become Australia's fastest-growing new business sector over the past decade.
Marketers pour money into AI, yet most still blast generic spam as fragmented data blocks the real conversations customers now expect.
Poor product data is costing Indian eCommerce about INR ₹5,000 crore a year in lost margins and returns, a new sector-wide study warns.
Stay22 lands $122m from Summit Partners to fuel global expansion of its creator commerce tools beyond travel into wider retail.
Akai India launches Akaiindia.in, a direct online store for smart TVs, appliances and audio, with up to 30% off and no-cost EMI offers.
UK retail sales jumped in January as online spending saw its fastest annual rise since 2021, signalling a more resilient consumer mood.
Valentine's Day drove a surge in UK online orders, with early-week volumes more than doubling as delivery timing trumped last-minute buys.
Shoppers are turning to AI tools like ChatGPT to hunt for personalised retail deals, valuing quality offers over rock-bottom prices.
India's smartphone market grew in value as premium handsets gained ground, with Apple posting record shipments and offline retail regaining momentum.
Wesfarmers has struck a multi-year deal with Google Cloud to deploy agentic AI across Kmart, Officeworks, Priceline and OnePass stores.