Opinion stories - Page 2
Small alert, big defense: Inside a SOC's early-morning response
Last week
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vpns
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ransomware
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mfa
UK SOC spots Monday-morning conditional access failure from Germany, helps reset compromised Microsoft 365 account before attackers can strike.
5 eCommerce trends set to define 2026
Last week
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digital transformation
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cx
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martech
Ecommerce in 2026: AI shoppers, social sales and returns pressure push retailers to rethink data, compliance and cross-border growth.
Pivoting marketing strategy in the face of a recession
Last week
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cx
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martech
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partner programmes
Fractional Chief Marketing Officers say brands must ditch blanket discounting, sharpen value messages and tailor offers as households split into two wallets.
From APIs to MCPs: The new architecture powering enterprise AI
Last week
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digital transformation
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ai security
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risk & compliance
MCPs are emerging as the governed layer that lets AI agents reason across enterprise systems, reducing brittle integrations and easing security risks.
Thryv urges small businesses to boost AI search visibility
Last week
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digital transformation
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cx
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martech
Thryv says Australian and New Zealand small businesses need tidy websites, consistent listings and fresh reviews to win AI-driven recommendations.
The rush to GEO is understandable. But here's what gets missed in the scramble
Last week
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digital transformation
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martech
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llms
GEO spending is surging, but marketers risk wasting money if they do not first fix inconsistent brand messaging and content foundations.
Why email automation fails without clean and verified data
Last week
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crm
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martech
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personalisation
Clean, verified customer data is the key to effective email automation, as poor records can damage deliverability, targeting and ROI.
Brands are losing the Buy Box and up to 80% of marketplace sales with it
Last week
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cx
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martech
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supply chain
Brands urged to treat marketplace Buy Box loss as a distribution issue, after grey market sellers were found to be siphoning sales and trust.
Building digital trust: Data quality provides a scalable path
Last week
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data protection
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fintech
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cx
Data quality gives banks a scalable route to digital trust, cutting fraud and false positives while speeding onboarding, KYB and AI-driven checks.
AI expert reveals the 'New Currency' in AI discovery for eCommerce brands
Last week
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digital transformation
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cx
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martech
AI discovery is levelling eCommerce, with mid-sized Shopify brands gaining an edge over bigger rivals by making products clearer to generative engines.
Why the next phase of AI adoption will be determined less by models and more by data foundations
Last week
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hybrid cloud
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digital transformation
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partner programmes
AI adoption's next phase hinges on data foundations, with enterprises needing real-time pipelines, governance and portability to scale safely.
Beyond the billion-dollar banking oversight: How process intelligence can surface vital warning signs
Last week
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digital transformation
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fintech
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risk & compliance
Australia's Big Four loan scandal highlights how process intelligence can expose ghost paths, bypassed checks and hidden fraud networks.
OpenAI acquires TBPN to expand media and strategy reach
Last week
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digital entertainment
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genai
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ai
OpenAI buys TBPN, adding Silicon Valley's influential daily tech talk show to its Strategy team while pledging editorial independence.
How Apograph uses proactive firewall upgrades to protect clients and control costs
Last week
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firewalls
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network infrastructure
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sd-wan
Apograph's £60-a-month firewall plan helps clients dodge emergency refresh costs, cut downtime and strengthen security across 1,500 endpoints.
AI can inspire travel, but it still can't book it. That's about to change
This month
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digital transformation
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fintech
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cx
AI is moving travel from inspiration to transaction, but live inventory, accuracy and booking infrastructure still stand between chat and checkout.
Unpacking the Impact of Agentic Commerce Across ANZ
This month
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digital transformation
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cx
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martech
Woolworths and Google push AI shopping agents into retail as loyalty schemes face a real-time test in the emerging agentic commerce era.
AI is now a capital allocation decision, and CFOs are setting the terms
This month
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digital transformation
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rpa
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risk & compliance
CFOs across Australia and New Zealand are tightening AI spending as new research shows weak returns, poor data readiness and rising demands for accountability.
Open banking is coming: New Zealand's vibe-coded AI problems just got a lot more serious
This month
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data protection
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digital transformation
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fintech
New Zealand's open banking rollout is set to expose weakly secured AI tools in financial services, with certification fast becoming a must-have.
5 mobile-first strategies to ensure contact data quality
This month
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digital transformation
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cx
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martech
Retailers warned that mobile checkout typos, duplicate profiles and recycled numbers are draining sales unless data is checked in real time.
Don't be fooled: The SaaS label that's misleading your security team
This month
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saas
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digital transformation
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cloud security
Security teams risk sleepwalking into danger as vendors slap the SaaS label on hosted legacy tools disguised as modern cloud identity.