Orchestration stories - Page 5

NiCE expands its AI partnership with Salesforce to unify customer service via deeper integration between CXone Mpower and Service Cloud platforms.

Enterprise finance teams in Australasia are adopting AI agents to automate manual tasks, boosting productivity and transforming finance leadership roles.

AI Appreciation Day highlights the need for responsible, strategic AI use across industries, focusing on governance, infrastructure, and purposeful adoption.

New Relic has been named a Leader in Gartner's Magic Quadrant for Observability Platforms for the 13th year, reflecting its innovation and AI-focused strategy.

NexGen Cloud launches Hyperstack AI Studio, an end-to-end AI platform for enterprises, offering scalable, secure development on a usage-based pricing model.

Zoom launches AI Companion add-on linking 16 apps like ServiceNow and Jira to streamline tasks and boost productivity across business platforms.

Appian has been named on FinTech Global's 2025 AIFinTech100 list for pioneering AI-driven solutions that transform banking, compliance and financial services workflows.

Agentic AI is revolutionising finance by automating data analysis and decision-making, enabling smarter, faster financial operations and strategy.

NetFoundry pioneers native zero-trust networks to securely orchestrate autonomous vehicles during emergencies, preventing cyberattacks and ensuring swift response.

NiCE celebrates EMEA and APAC firms for AI-driven customer experience excellence at its 2025 International CX Excellence Awards, spotlighting innovation and impact.

Freshworks unveils Freshservice Journeys, an AI-driven tool designed to streamline employee transitions like onboarding and offboarding across departments.

Retailers are adopting agentic AI to overcome outdated systems, enabling smarter, faster eCommerce that meets modern consumer demands for personalised digital experiences.

Flamingo has launched OpenMSP, an open-source platform with AI tools to help MSPs cut software licensing costs and boost profitability.

Developers must now master architectural design, AI communication, and security to effectively collaborate with AI in software development workflows.

APAC retailers risk missing out as personalisation tech boosts loyalty and sales, with early adopters like Tesco reaping significant rewards.

Exabeam launches its AI-powered Nova Advisor Agent to help CISOs turn complex security data into strategic insights for board-level presentations.

CommBox launches CommSite AI, a conversational platform transforming websites with real-time, personalised chat to enhance user engagement and sales.

By 2028, 33% of enterprises will use AI agents to boost productivity and scale efficiently, transforming workflows beyond traditional automation methods.

AI agents are transforming business and cybersecurity by automating tasks, reducing response times, and enhancing threat detection with human oversight.

Confluent Cloud unveils new features blending real-time and historical data to enhance secure, intelligent AI agents and analytics for enterprises.