Real time data stories - Page 16

Real-time decisioning tools are crucial for meeting customer expectations, reducing churn, and improving the customer experience, says Pegasystems research.

Forrester analysed the 12 most significant RTIM providers against 33 key criteria and gave Pega top scores in current offering and strategy categories.

GRM Information Management has developed an actionable analytics tool that can revolutionise real-time insights into business-critical data.

Jucy Group has called on Promapp Solutions to provide a solution for easily capturing, streamlining and sharing processes as the company expands.

Mastering digital transformation: Firms must adapt to customer expectations, Teradata advises, harnessing analytics to thrive.

Check Point launches a revolutionary threat extraction service to cleanse documents of all malware, promising real-time network defence.

Orchestra revolutionises task management with seamless email integration and real-time collaboration features, making it more than just another To Do app.

New Zealand tops Zendesk's global customer satisfaction poll at 95%, while the French lag at 57%. Now, a new charity-linked plan boosts philanthropy.

Interactive Intelligence's new software, CIC 4.0, provides real-time speech analysis, enabling managers to intervene during live customer interactions.

Blue Coat enhances cloud-based WebPulse with new malware defences, allowing seamless protection for 70 million users without needing software updates.