Retail Stories - Page 2

Kiwi Stories

Retail stories

One New Zealand says old phones unlock NZD $10.6 million

Customers could offset the cost of a new handset by recycling older devices, with One New Zealand unlocking more than NZD $10.6 million in value this year.

By Sean Mitchell • 4 min read • 4 days ago

Global Stories

Retail stories

Data Protection

Dell study says EMEA AI rollout hit by security concerns

Security and compliance worries are slowing AI deployment across EMEA, where 55% of IT leaders say they have already delayed rollouts.

By Sofiah Nichole Salivio • 4 min read • 3 days ago

Digital Transformation

Zoom launches AI tools to link chats, meetings & work

The new tools are meant to cut time lost piecing together decisions across apps, while Zoom also expects to top USD $5 billion in annual revenue this year.

By Mara Sugue • 4 min read • 2 days ago

Fintech

Guardsquare opens first Asia-Pacific office in Singapore

Its Asia-Pacific revenue has been rising 50% a year as the mobile security group opens a Singapore hub for sales, support and engineering.

By Mara Sugue • 4 min read • 4 days ago

Manufacturing

Tech Mahindra expands Google Cloud AI training push

With customers moving from AI trials to live deployments, the move will train more than 12,500 associates worldwide to build and govern agents.

By Joseph Gabriel Lagonsin • 3 min read • 4 days ago

Generative AI

Bunnings launches AI shopping assistant Buddy in NZ

New Zealand shoppers can now get project advice and product suggestions online as Bunnings rolls out Buddy across its website and app.

By Mara Sugue • 4 min read • 4 days ago

Manufacturing

TCT expands in Australia & New Zealand on SAP demand

Stronger demand for supply chain transformation is prompting the SAP consultancy to scale up delivery capacity and its local workforce across the region.

By Mara Sugue • 3 min read • 4 days ago

Customer Relationship Management

E-Commerce Data Quality: Prepare for Black Friday and Cyber Monday

Poor customer records can disrupt orders, marketing and service just as Black Friday and Cyber Monday traffic peaks across eCommerce sites.

By Bobby Joseph • 9 min read • 5 days ago

Managed Services

Castles Technology wins PCI validation for SoftPOS trio

Payment providers now have three compliant routes into smartphone-based card acceptance after Castles Technology cleared PCI checks for all parts of its SoftPOS line-up.

By Sofiah Nichole Salivio • 3 min read • 5 days ago

eCommerce

FedEx sets holiday shipping deadlines for Australasia

Customers in Australia and New Zealand can avoid Christmas delays by using FedEx's 2026 cut-off dates for domestic, trans-Tasman and overseas parcels.

By Mara Sugue • 3 min read • 5 days ago

Data governance

Adactin deploys Copilot Studio support agent for Maxi-Cash

Store staff at Maxi-Cash can now get faster technical help through a Microsoft Copilot Studio bot, after a proof-of-concept programme.

By Mara Sugue • 3 min read • 5 days ago

eCommerce

Australian retailers fear Amazon, Temu & Shein dominance

Higher delivery costs and tougher expectations are squeezing Australian retailers as Amazon, Temu and Shein expand their grip on eCommerce.

By Mara Sugue • 4 min read • Last week

Stories from Other Regions

Retail stories

Customer Relationship Management

Annexa targets new AI opportunities at SuiteWorld 2026

Annexa says mid-market businesses can lift productivity without adding staff by automating routine ERP work and unlocking new sales chances.

By David Shilovsky • 5 min read • 4 days ago

Data Analytics

Shippo expands AI shipping tools before peak holiday rush

Retailers facing the holiday rush could cut shipping costs, as Shippo says most higher-volume merchants have cheaper options and faster delivery choices.

By Sofiah Nichole Salivio • 4 min read • 4 days ago

Customer Experience

UK retailers miss key loyalty drivers, study finds

Shoppers are more likely to stay loyal when orders arrive quickly and returns are easy, but many retailers are backing less valued initiatives instead.

By Mara Sugue • 4 min read • 4 days ago