Retailers news stories

Speed of delivery without accuracy is a dealbreaker for consumers. How can retailers operating in an omnichannel environment overcome the challenge of click-to-customer cycle times.

For retailers, 2022 is set to be a year of introspection as shoppers across Australia and New Zealand indicate they plan to spend less.

Shoppers have revealed how much, or how little, they know about what goes into the online shopping process in a new survey by CouriersPlease. 

Retailers will have to combine a physical footprint with their virtual reality stores, paying for physical and virtual real estate.

"In the months ahead, we will see logistics companies build more resilient supply chains with a heightened focus on digitisation and decentralisation."

Slyp says partnerships with several leading fashion retailers will see the retailers switch off paper receipt printing for in-store purchases across a combined 42 stores.

Cloud can do much more than reduce a retailer’s cost of computing and data storage. In fact, it can offer new experiences to both employees and customers.

Transparent delivery, flexible payment options and website speed are key factors driving online shoppers.

A new survey of New Zealand consumers from Shopify demonstrates the ways New Zealanders are evolving their shopping habits and preferences in line with the COVID-19 pandemic.

“The 2021 holiday shopping season is shaping up to be a nightmare for both retailers and consumers."

Many brands are seeing the appeal of selling direct to consumer (DTC), particularly during the massive shifts in buying behaviour during the course of the pandemic.

A data breach of the Lower Hutt retailer's systems may have compromised customers’ personal and credit card information.

The tool allows retailers to syndicate their product data to multiple channels, including Amazon, eBay and Flipkart, with a single click.

This checklist is a sure-fire way for eCommerce retailers to get the most out of this year’s holiday shopping season in the new normal.

RangeMe, the company behind the world’s largest product discovery and sourcing platform, has launched its global service to retailers in Australia, New Zealand and the wider APAC region.

"We have a strong focus on growing markets outside of Australia, and New Zealand is the first piece of this important growth puzzle for us."

Here are the steps that e-tailers can take to optimise shipping processes to make it more efficient and cost-effective for all parties.

Retailers should develop an understanding of new customers’ shopping habits, as well as take advantage of nascent opportunities for growth in the retail sector.

"For e-retailers, it's clear that price and convenience alone isn't enough to keep people exclusively shopping online post-COVID."

Electronic data interchange (EDI) can provide a solution to the challenges presented during peak shopping seasons.

Electronic data interchange (EDI) can play a significant role in retailers’ emergence from COVID-19 and their ability to compete effectively in the future.

Organisations can scale operations and increase profitability with discipline and planning, to minimise or avoid disrupting their traditional business, writes Pitney Bowes head of shipping for A/NZ Ben Seal.

Z Energy has partnered with Transaction Network Services (TNS) to upgrade its customer experience with improved payments security and new digital offerings.

“Retailers are in dire need of agile operating models powered by cloud infrastructure and technologies like artificial intelligence and machine learning (AI/ML) to meet today’s industry demands."