Retailers stories

A data breach of the Lower Hutt retailer's systems may have compromised customers’ personal and credit card information.>>

The tool allows retailers to syndicate their product data to multiple channels, including Amazon, eBay and Flipkart, with a single click.>>

This checklist is a sure-fire way for e-commerce retailers to get the most out of this year’s holiday shopping season in the new normal.>>

RangeMe, the company behind the world’s largest product discovery and sourcing platform, has launched its global service to retailers in Australia, New Zealand and the wider APAC region.>>

"We have a strong focus on growing markets outside of Australia, and New Zealand is the first piece of this important growth puzzle for us.">>

Here are the steps that e-tailers can take to optimise shipping processes to make it more efficient and cost-effective for all parties.>>

Retailers should develop an understanding of new customers’ shopping habits, as well as take advantage of nascent opportunities for growth in the retail sector.>>

"For e-retailers, it's clear that price and convenience alone isn't enough to keep people exclusively shopping online post-COVID.">>

Electronic data interchange (EDI) can provide a solution to the challenges presented during peak shopping seasons.>>

Electronic data interchange (EDI) can play a significant role in retailers’ emergence from COVID-19 and their ability to compete effectively in the future.>>

Organisations can scale operations and increase profitability with discipline and planning, to minimise or avoid disrupting their traditional business, writes Pitney Bowes head of shipping for A/NZ Ben Seal.>>

Z Energy has partnered with Transaction Network Services (TNS) to upgrade its customer experience with improved payments security and new digital offerings. >>

“Retailers are in dire need of agile operating models powered by cloud infrastructure and technologies like artificial intelligence and machine learning (AI/ML) to meet today’s industry demands.">>

A positive customer experience with a retailer during the festive season will encourage customer loyalty, according to new research from Zendesk.>>

“It’s great to see APAC brands making significant progress in improving customer experience, however, currently they aren’t setting the bar high enough for a customer-centric strategy.">>

Retailers should expect to see new shopping behaviours from customers>>

Transaction Network Services (TNS) has launched its new TNS Secure SD-WAN offering in partnership with Fortinet, the enterprise security provider. >>

As the all-important holiday shopping season moves closer, it is even more critical retailers invest in proven marketing technology to stand out from the crowd, writes Soprano Design vice president for global product and marketing Matt Thompson.>>

The integration will enable retail stores using Vend to showcase their products online through Pointy to help drive traffic in store.>>

“The strong adoption of digital transformation by finance teams just demonstrates its incredible power to affect the bottom line. This survey illuminates the deep changes in the retail industry, which are mostly an acceleration of the trends that were already in motion.”>>

"In making Ethoca Alerts available to qualifying retailers around New Zealand and Australia for no charge, Ethoca hopes to provide local businesses with a little relief as they adapt to their new way of working.”>>

"If retailers haven’t made investments in the supply chain that ensure a seamless shopping experience that reflects the experience shoppers previously had in store or online prior to COVID-19, it’s clear that consumer expectations won’t be met.">>

Consumer polling by Mastercard showed a significant majority of consumers were using the technology during February and March.>>

"We're doing everything we can to help businesses stay open and keep Melburnians in jobs." >>