ROI stories - Page 14

A global study by NTT DATA reveals organisations struggle to align AI strategies with business goals, hampering ROI despite widespread GenAI investment.

Avanade's new Trendlines report reveals mid-market firms are eager to adopt AI despite facing significant challenges in achieving sustainable success.

Zendesk unveils its AI Dynamic Pricing Plan, enabling businesses to flexibly invest in AI and automation to meet evolving service needs.

Zendesk has launched a pioneering AI Dynamic Pricing Plan, allowing businesses to flexibly integrate AI and human agents, enhancing customer service strategies.

Brightcove unveils Marketing Insights, enhancing video campaign measurement to empower marketers in optimising content strategies and tracking performance.

Salesforce has unveiled Agentforce, a groundbreaking AI platform enabling businesses to deploy autonomous agents for enhanced efficiency and customer satisfaction.

Anchora has secured its position as the first agency in the Asia-Pacific to achieve Adobe Journey Optimiser Specialisation, enhancing client marketing success.

LogicMonitor's recent webinar showcased how AI is transforming IT operations, highlighting real-world successes and insights from industry leaders.

Seismic has launched its Fall 2024 product line, featuring Seismic Programs, a new suite of tools designed to enhance enablement planning and measurement.

ServiceNow and Rimini Street have teamed up to modernise ERP systems with an AI solution, promising cost-effective upgrades and enhanced innovation.

Teradata unveils enhanced capabilities for VantageCloud Lake, enabling organisations to deploy generative AI via open LLMs, boosting efficiency and ROI.

Bain, Kantar, and Qualtrics unveil updated Global Standards for Customer Experience following extensive consultation, aiming to enhance CX across industries.

CloudBolt's new platform leverages AI and ML to tackle soaring cloud costs and complexity, marking a significant leap in 3rd-generation FinOps solutions.

Australia and New Zealand are outpacing the world in generative AI investment, committing USD$15 million in 2024, surpassing the global average.

LearnUpon achieves certified integration as a HubSpot App Partner, becoming one of the first LMS platforms to join the prestigious program, enhancing customer training automation.

Standard Foods cuts annual support costs in half by switching from SAP ECC to Rimini Support, reallocating savings to bolster AI and machine learning for predictive analytics.

Tessell teams up with Microsoft Azure and NetApp to launch the first ubiquitous Copilot for Cloud Databases, promising enhanced performance and cost savings for enterprises.

New IDC and Expereo research reveals 60% of CIOs see AI enhancing their reputation, but 47% face unrealistic board expectations, causing increased stress.

Salesforce has released new AI-driven features in Marketing Cloud to bolster customer engagement, boost team productivity, and streamline campaigns with advanced automation.

e6data secures USD $10 million in Series A funding led by Accel to disrupt data intelligence pricing, aiming to halve analytics costs and boost performance fivefold.