Consumer technology news from the future
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Forrester analyses the top SaaS marketplace players
The ‘New Wave SaaS Marketplaces’ report analyses the top eight players and provides analyst insight on who is excelling, or trailing, in 10 criteria.
Former Salesforce, Microsoft security exec to lead Zoom security team
Zoom has announced the appointment of former Microsoft and Salesforce executive Jason Lee as its new chief information security officer.
What’s new in the CRM CEC Magic Quadrant
Vendors added and upgraded, alongside the old reliables in the 2020 Gartner Magic Quadrant for CRM Customer Engagement Center.
Snowflake and Salesforce release integrated tools in new phase of partnership
Joint customers of the two companies will be able to transfer data easily from Salesforce into the Snowflake Cloud Data Platform – removing gaps in data while making insights more accessible.
Snowflake valuation skyrockets to $12.4 billion following strategic partnership with Salesforce
Cloud data platform Snowflake has announced additional growth funding to the tune of USD$479 million, co-led by new investors Dragoneer Investment Group and Salesforce Ventures.
Code Zero acquisition to strengthen Cognizant-Salesforce relationship
Cognizant has announced the acquisition of Code Zero Consulting, as it looks to further strengthen its cloud solutions portfolio and Salesforce CPQ and billing capabilities.
LogMeIn announces marketplace and new integrations
New integrations for the GoTo portfolio include Salesforce Lightning, Theta Lake, Clio, Zoho and Prezi.
Qualtrics appoints new Australia and New Zealand exec
“Huge opportunities await in this new era of business, and I’m excited to help our customers capitalise on them.”
Millions wasted on poor knowledge management solutions
A survey by Ecosystm has revealed that businesses are spending over US$600,000 on average on solutions that are adding little to no value.
Augusta launches digital transformation project with IBM and Salesforce
Kiwi company Augusta Funds Management has chosen IBM and Salesforce to further advance business operations and upgrade its investor experience.
Amadeus announces travel application on Salesforce AppExchange
The application will integrate and extend the capabilities of both Salesforce and Amadeus platforms.
Gartner: CRM makes up 1/4 of global enterprise software spend
Worldwide enterprise application software revenue totalled more than $193.6 billion in 2018, a 12.5% increase from 2017 revenue of $172.1 billion.
Salesforce continues to stumble after critical outage
“To all of our Salesforce customers, please be aware that we are experiencing a major issue with our service and apologise for the impact it is having on you."
Salesforce accused of sex trafficking in lawsuit by 50 women
The 50 ‘Jane Does’ allege that Salesforce built customised services for the web forum Backpage while publicly boasting about fighting sex trafficking.
Addressing legacy gridlock key to maximising AI
We all know that the value of data analytics is huge, but only if you can get to it - overcoming the barriers that legacy systems present.
Voice and digital assistants the next enterprise step for AI
As AI continues to find its feet, one exec sees a huge opportunity in the CRM space for enterprises.
AWS tops all four global markets, APAC a unique case
The order of proceedings remains relatively the same in three of the four major regions for public cloud services providers, but the APAC market is bolstered by the prominence of China.
Five secrets – Workday’s 2019 winning formulas
We thoroughly investigate why business software vendor Workday believes 2019 will be their best year yet.
Human rights groups call for speakers to boycott Salesforce conference
A number of human rights groups are rallying for a number of major speakers to pull out of Salesforce’s upcoming Dreamforce conference.
Cognizant to expand cloud consulting portfolio in Australia
Cognizant announced it has agreed to acquire SaaSfocus, a privately-held consulting firm specialising in digital transformation.
Big data and AI: How cutting-edge technology can change the healthcare industry
Google, Amazon, IBM, Microsoft and Oracle joined forces, pledging to speed up the progress of health data standards and interoperability.
'Fascinating' vendor cloud battle ongoing in healthy SaaS market
It hasn’t been around for long, but Synergy Research Group says the enterprise software-as-a-service (SaaS) can now be considered mature.
New IT training initiative targeting 1m people launched by World Economic Forum
The Initiative has the goal of sorting the global skills gap and addressing job displacement arising from automation - with a number of big partners.
AWS remains 'in a league of its own' as cloud market booms 40%
Amazon remains ‘in a league of its own’ as a cloud provider, despite the rapid growth of key competitors Microsoft, Google and Alibaba.