Salesforce stories - Page 11
Workday unveils platform to manage AI in digital workforces
Thu, 13th Feb 2025
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digital transformation
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hyperscale
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martech
Workday has unveiled the Agent System of Record, a platform to help organisations manage AI agents more effectively, enhancing security and compliance.
SER Group named leader in Gartner's 2024 Magic Quadrant
Thu, 9th Jan 2025
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document management
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digital transformation
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ecm
SER Group has been named a Leader in the Gartner Magic Quadrant for Document Management, highlighting its excellence in enterprise content management.
30,000 Postman workspaces leak API keys & credentials
Fri, 27th Dec 2024
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phishing
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martech
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email security
CloudSEK has uncovered over 30,000 exposed Postman workspaces leaking sensitive API keys, affecting major firms across healthcare, finance, and sports sectors.
NZ SMBs boost revenue with early AI adoption
Mon, 23rd Dec 2024
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cx
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martech
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cdp
A new report reveals that 95% of New Zealand's small-to-medium-sized businesses using AI have seen revenue increases, far exceeding global averages.
Cloud contact centre market grows, driven by demand for customer engagement
Thu, 19th Dec 2024
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digital transformation
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hyperscale
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cx
The global cloud contact centre market is set to soar to USD $26,846.9 million by 2024, driven by increasing demand for scalable customer engagement solutions.
Salesforce unveils Agentforce 2.0 with enhanced AI agents
Wed, 18th Dec 2024
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cx
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martech
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cdp
Salesforce has launched Agentforce 2.0, an innovative digital labour platform that enhances workforce scaling through custom AI agents and integrations.
Rob Ferguson named Chief Revenue Officer at Amperity
Mon, 16th Dec 2024
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martech
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it automation
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cdp
Amperity has appointed Rob Ferguson as its new Chief Revenue Officer, aiming to enhance market momentum and drive business value through data.
Varonis expands data security to cover ServiceNow
Fri, 13th Dec 2024
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saas
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data protection
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hybrid cloud
Varonis Systems has expanded its data security offerings to include ServiceNow, enhancing protection against cyber threats for critical business data.
impact.com reports record growth & USD $200m revenue in 2024
Fri, 13th Dec 2024
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martech
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cdp
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clean technologies
impact.com has reported strong growth for 2024, adding over 1,000 clients and surpassing USD $200 million in annual recurring revenue amid global challenges.
Alteryx appoints Andy MacMillan as new CEO amid AI push
Mon, 9th Dec 2024
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martech
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cdp
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ai
Alteryx has appointed Andy MacMillan as its new CEO, bringing over 20 years of tech industry experience to enhance its AI-driven analytics platform.
Salesforce event in Auckland highlights AI transformation
Wed, 20th Nov 2024
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cx
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martech
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hcm
The Salesforce Agentforce World Tour in Auckland attracted over 1,300 attendees, showcasing the impact of autonomous AI agents on New Zealand businesses.
Salesforce showcases autonomous AI agents in Auckland event
Tue, 19th Nov 2024
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digital transformation
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cx
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martech
At Salesforce's Agentforce World Tour in Auckland, over 1,300 attendees delved into the revolutionary capabilities of autonomous AI agents.
Kudosity launches RCS beta testing in the Asia Pacific
Mon, 18th Nov 2024
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data protection
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cx
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martech
Kudosity has launched beta testing for Rich Communication Services in the Asia Pacific, inviting businesses to enhance customer engagement through innovative messaging.
Amperity appoints Tony Owens as new CEO to drive growth
Wed, 13th Nov 2024
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crm
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data analytics
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cx
Amperity has appointed Tony Alika Owens as its new CEO, bringing over 20 years of experience in global sales and enterprise operations.
Salesforce unveils Agentforce to revolutionise AI agents
Tue, 5th Nov 2024
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cx
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martech
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cdp
Salesforce has unveiled Agentforce, a groundbreaking AI platform enabling businesses to deploy autonomous agents for enhanced efficiency and customer satisfaction.
AI is the new vehicle for economic growth: How does New Zealand climb aboard?
Mon, 4th Nov 2024
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edutech
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martech
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cdp
New Zealand stands at a pivotal moment to harness AI's potential, which could add USD $15.7 trillion to the global economy by 2030.
TrueDialog unveils SMS app for Salesforce Marketing Cloud
Fri, 1st Nov 2024
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cx
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martech
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cdp
TrueDialog has launched its SMS application for Salesforce Marketing Cloud Engagement, enhancing SMS integration across the Salesforce ecosystem.
SER named leader in IDC assessment for content services
Wed, 23rd Oct 2024
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digital transformation
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ecm
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martech
SER Group has been named a Leader in the IDC MarketScape for its innovative enterprise content services, praised for AI-driven capabilities and customer support.
GoCardless appoints new MD for international expansion
Thu, 17th Oct 2024
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fintech
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martech
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cdp
Alexandra Chiaramonti has been appointed Managing Director of GoCardless's international operations to drive global growth, particularly in APAC regions.
Mercury NZ saves on SAP maintenance, invests in innovation
Wed, 9th Oct 2024
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crm
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martech
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cdp
Mercury NZ has cut its SAP maintenance costs by transitioning to Rimini Support, reallocating savings towards innovative IT projects and future technologies.