Salesforce stories - Page 15
Forrester analyses the top SaaS marketplace players
Tue, 4th Aug 2020
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data analytics
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hyperscale
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public cloud
The ‘New Wave SaaS Marketplaces’ report analyses the top eight players and provides analyst insight on who is excelling, or trailing, in 10 criteria.
Former Salesforce, Microsoft security exec to lead Zoom security team
Fri, 26th Jun 2020
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data analytics
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martech
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cdp
Zoom has announced the appointment of former Microsoft and Salesforce executive Jason Lee as its new chief information security officer.
What’s new in the CRM CEC Magic Quadrant
Tue, 16th Jun 2020
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crm
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data analytics
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cx
Vendors added and upgraded, alongside the old reliables in the 2020 Gartner Magic Quadrant for CRM Customer Engagement Center.
Snowflake and Salesforce release integrated tools in new phase of partnership
Wed, 3rd Jun 2020
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data analytics
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martech
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cdp
Snowflake and Salesforce unveil new native integrations, enabling seamless data transfer and analysis for joint customers, accelerating digital transformation.
Snowflake valuation skyrockets to $12.4 billion following strategic partnership with Salesforce
Tue, 11th Feb 2020
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data analytics
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martech
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cdp
Snowflake’s valuation has surged to USD $12.4 billion after new funding and a strategic partnership with Salesforce, poised to solidify its market dominance.
Code Zero acquisition to strengthen Cognizant-Salesforce relationship
Fri, 7th Feb 2020
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data analytics
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martech
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cdp
Cognizant has acquired Code Zero Consulting to enhance its cloud solutions offering and deepen its Salesforce CPQ and billing capabilities.
LogMeIn announces marketplace and new integrations
Tue, 21st Jan 2020
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uc
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data analytics
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martech
LogMeIn launches GoTo Marketplace and integrates with Salesforce, Theta Lake, Clio, Zoho, and Prezi to enhance productivity and personalised workflows.
Qualtrics appoints new Australia and New Zealand exec
Mon, 25th Nov 2019
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data analytics
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martech
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cdp
Qualtrics appoints Brigid Archibald as Australia and New Zealand country manager to help deliver superior customer experiences.
Millions wasted on poor knowledge management solutions
Mon, 14th Oct 2019
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uc
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data analytics
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martech
A survey by Ecosystm has revealed that businesses are spending over US$600,000 on average on solutions that are adding little to no value.
Augusta launches digital transformation project with IBM and Salesforce
Tue, 2nd Jul 2019
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data analytics
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digital transformation
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martech
Kiwi company Augusta Funds Management has chosen IBM and Salesforce to further advance business operations and upgrade its investor experience.
Amadeus announces travel application on Salesforce AppExchange
Tue, 25th Jun 2019
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uc
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data analytics
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martech
Amadeus launches a service optimiser app on Salesforce AppExchange, revolutionising how airlines connect with customers, partners, and employees.
Gartner: CRM makes up 1/4 of global enterprise software spend
Wed, 19th Jun 2019
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crm
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uc
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data analytics
Worldwide enterprise application software revenue totalled more than $193.6 billion in 2018, a 12.5% increase from 2017 revenue of $172.1 billion.
Salesforce continues to stumble after critical outage
Mon, 20th May 2019
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crm
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data analytics
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martech
Salesforce faces backlash after a major outage left EU and North America customers' data vulnerable, with permissions issues causing significant disruptions.
Salesforce accused of sex trafficking in lawsuit by 50 women
Thu, 28th Mar 2019
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data analytics
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hyperscale
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public cloud
The 50 ‘Jane Does’ allege that Salesforce built customised services for the web forum Backpage while publicly boasting about fighting sex trafficking.
Addressing legacy gridlock key to maximising AI
Tue, 25th Dec 2018
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crm
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data analytics
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martech
We all know that the value of data analytics is huge, but only if you can get to it - overcoming the barriers that legacy systems present.
Voice and digital assistants the next enterprise step for AI
Mon, 24th Dec 2018
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uc
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data analytics
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martech
Voice and digital assistants are set to transform enterprise AI, automating tasks and enhancing user interfaces with spoken commands and personalised features.
AWS tops all four global markets, APAC a unique case
Wed, 21st Nov 2018
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data analytics
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hyperscale
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public cloud
Amazon Web Services leads the global public cloud market across all major regions, though the APAC scene is uniquely shaped by strong local competition.
Five secrets – Workday’s 2019 winning formulas
Tue, 20th Nov 2018
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data analytics
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martech
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hcm
Workday's 2018 surge endures as 2019 brings new customer potentials, an open platform, AI integration, savvy advice, and unique deployment options.
Human rights groups call for speakers to boycott Salesforce conference
Wed, 12th Sep 2018
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data analytics
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martech
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cdp
A number of human rights groups are rallying for a number of major speakers to pull out of Salesforce’s upcoming Dreamforce conference.
Cognizant to expand cloud consulting portfolio in Australia
Mon, 27th Aug 2018
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saas
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data analytics
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digital transformation
Cognizant announced it has agreed to acquire SaaSfocus, a privately-held consulting firm specialising in digital transformation.