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OpenAI launches ChatGPT Business Hub for companies

Eligible businesses can now claim profiles and track engagement in ChatGPT, as OpenAI pushes the assistant deeper into commercial discovery.

By Mara Sugue • 4 min read • Yesterday

Customer Experience

Fast Simon launches AI model for Shopify discovery

The new system is meant to help Shopify brands lift conversions and basket sizes by automating product ranking around shopper behaviour and stock levels.

By Karen Joy Bacudo • 3 min read • Last week

Artificial Intelligence

Elastic moves Jina AI models to faster NVIDIA GPUs

Customers could see faster search and AI responses, with some Elastic Jina models running up to 8x quicker after a shift to NVIDIA RTX Pro 6000 GPUs.

By Mara Sugue • 3 min read • Last week

Data Analytics

MongoDB appoints Alex Newman to lead Australia & New Zealand

The appointment signals MongoDB's push to win more Australian and New Zealand customers as demand grows for AI systems that can run in production.

By Joseph Gabriel Lagonsin • 3 min read • Last week

Unified Communications

Drumbeat CEO: PR was never broken, just out of reach

Drumbeat CEO Barney Chunn says AI-powered targeting can bring PR within reach of high-growth companies that couldn't previously afford an agency retainer.

By Donovan Jackson • 6 min read • Last week

Customer Experience

Cloudinary named Gartner Leader in digital asset management

The shift boosts Cloudinary's standing as brands race to automate image and video management across websites, apps and marketing channels.

By Sofiah Nichole Salivio • 4 min read • Last month

Customer Relationship Management

Zoom pushes AI tools to drive work from talk to tasks

The push could help firms cut time spent on follow-up work as Zoom expands from meetings into AI tools for tasks, search and customer support.

By Mara Sugue • 4 min read • Last month

Enterprise Resource Planning

MongoDB appoints Massimo Merlo to lead UK & Ireland

The database software group is expanding its Irish footprint with about 200 jobs by 2027, as it targets firms modernising systems and building AI apps.

By Mara Sugue • 4 min read • Last month

Digital Transformation

Etam partners with commercetools on digital rebuild

A pilot showed a 70-80% boost in development velocity, prompting Etam to replace its legacy commerce system across three brands.

By Sofiah Nichole Salivio • 4 min read • Last month

Customer Relationship Management

Zoom unveils AI tools linking meetings to business work

Users will be able to search across Zoom and more than 40 apps, while AI agents turn meeting notes into tasks and updates.

By Mara Sugue • 4 min read • Last month

Data Analytics

Dell expands AI platform with semantic layer for agents

Enterprises could get more dependable AI agents as Dell's update ties internal data to context, governance and faster processing inside customer systems.

By Mara Sugue • 4 min read • Last month

Data Analytics

Dell expands AI Data Platform with knowledge graph

The new features aim to help enterprises govern data better and move AI agents into production while keeping sensitive records in their own data centres.

By Sofiah Nichole Salivio • 4 min read • Last month

Software-as-a-Service

Algolia names Chung & Servantez to AI growth roles

The appointments bolster Algolia's push into enterprise AI, as it seeks to turn search into a trusted retrieval layer for customer data.

By Sofiah Nichole Salivio • 4 min read • Thu, 10th Sep 2026

Document Management

DocuWare unveils AI assistant & new interface refresh

Customers will soon get easier document searches and accessibility upgrades as DocuWare rolls out its AI assistant and redesigned interface through 2026.

By Sofiah Nichole Salivio • 3 min read • Tue, 12th May 2026